- Dental hygiene is important for overall health. Poor dental hygiene may lead to heart disease, gingivitis, stroke, osteoporosis and respiratory disease. In addition to causing bad breath, it can also affect one's ability to eat, chew and talk. Certain medications can cause "dry mouth." Dry mouth makes it more difficult to eat and swallow, produce saliva, and causes tongue irritation.
- People respond to our body posture, facial expression and tone of voice more than our actual words. Your upbeat mood can help keep the person you are dealing with remain calmer.
- You need to pay attention to the non verbal clues the person you are caring for is giving you. Understanding his/her feelings may be more important than the content of the conversation. Acknowledge feelings whenever possible.