Thank you for your interest in employment at Family Caregiver Alliance.

We are currently seeking the following candidates:

Research Intern for Innovations in Alzheimer’s Caregiving Awards Project

Caregiver Resource Specialist – National

Research Intern for Innovations in Alzheimer’s Caregiving Awards Project

Brief Introduction:

For more than thirteen years, Family Caregiver Alliance, a San Francisco-based non-profit, in partnership with The Rosalinde and Arthur Gilbert Foundation and more recently Bader Philanthropies, Inc., has invited nonprofits that offer community-based programs nationwide, who deliver innovative programs and services benefitting caregivers of individuals living with dementia, to apply for one of three $20K awards. The award categories are: Creative Expression, Diverse/ Multicultural Communities and Public Policy. Typically, about 80 applications are received annually, most of which describe a high quality but not evidence-based rated program that provides important services or benefits to their local community. Qualifying programs must benefit family and friend caregivers of those living with Alzheimer’s disease or a related dementia.


Many family/informal caregivers of adults with Alzheimer’s disease and related dementia(s) receive services and support from local programs. Many of these programs have effectively provided needed support for caregivers and care recipients and foster collaborative community efforts to help reduce isolation. However, only a fraction of these programs has met the rigid “evidence-based” criteria of the Awards program, due to various barriers. Nonetheless, we believe that these programs are worthy of replication and should be acknowledged and promoted widely. This is the ultimate goal of this research project.

Research Data:

  • Five years of primarily qualitative data, with some numerical data, in the form of open-ended question responses to a set of award application questions.
  • Published articles in journals, and the media, sharing the stories of caregivers and recipients who benefited from the programs.
  • Award winners’ digital scrapbook
  • Survey of the programs to gather year-to-date information about their status, response to COVID-19, and reach.

What do we expect the data to show?

  • A handful of “non-evidence-based” programs have effectively been replicated across diverse communities.
  • Many of these programs are only available in their local community resulting in benefits for the caregivers in geographic proximity to the program, but not elsewhere.
  • There exist culturally inclusive programs in diverse communities that only benefit those caregivers in geographic proximity to that community.
  • Tells a descriptive story of the impact programs have on caregivers and care recipients.
  • Helps us to uncover common traits that make programs successful in helping caregivers and for those who receive their care.

Scope of Work:

  • Conduct a literature review on community-based programs specifically at the intersection of family caregiving and dementia.
  • Mine existing, never-before-analyzed data to document the types and reach of the programs who applied for the award. *
  • Determine the current status via an online search of all programs submitted for an award.
  • Categorize the program by application area ( Creative expression, Diverse/multicultural communities/ Public policy) and by key program elements to identify trends, practices, and unique qualities.
  • Report on findings with the goal of raising awareness of the qualities of these programs and the importance for their dissemination. These findings will be released nationally.
  • Contribute to an article that will be submitted for publication

*5 years: ~80 applications x 5 year = ~400 applications


  • Graduate level student or individual consultant
  • Qualitative and quantitative experience
  • Ability to work alone and as part of a large team
  • Excellent communication skills in verbal and written formats

May – September

$25.00/hr. for 150-200 hours

To Apply:
Please send inquiry of interest and/or resume to by May 3, 2021

Caregiver Resource Specialist – National

San Francisco office (near Montgomery BART station)

Are you looking for a forward thinking organization that makes a difference?

Family Caregiver Alliance (FCA) is a nationally-recognized nonprofit organization, our mission is to improve the quality of life for caregivers and the people who receive their care.

Families provide 80% of long-term care in this country, and the need for information is great. An estimated 44 million Americans provide unpaid assistance and support to older people and adults with disabilities who live in the community. Family Caregiver Alliance supports these caregivers through education, direct services, advocacy, and research.

We have over 41 years of experience and we work in-person in the SF Bay Area and nationally via phone, email and online with our FCA CareNav and FCA Learning Center. Our team actively seeks out innovative solutions to caregiver challenges and engages in the use of technology to expand our reach. Our work environment is flexible and friendly.

As the Caregiver Resource Specialist you will make a difference by listening intently to caregivers from across the nation. You aim to improve the confidence and ability of caregivers by getting them the information they need, when they need it. Leveraging our extensive knowledge base, you will help locate accurate, useful information to address their unique needs. Annually, more than 1500+ family caregivers reach out to us seeking caregiver support. You will report to the Director of Operations and work with our client services team.


  • Respond to information requests from individuals from outside the SF Bay Area who contact FCA by phone, email, via CareNav, and on the website inquiry portal, and who are seeking help with caregiving for a person living with an adult-onset chronic degenerative health condition(s).
  • Use your resourcefulness to assess the caregiver’s need and identify useful caregiver services information, and be an advocate, as appropriate, on behalf of the caregiver. Compile and send out follow-up information packets as needed.
  • Your attention to detail is critical to ensure that accurate and complete client data is entered into the electronic client record system.
  • Use your curiosity and knowledge of long-term-care support services to seek out reliable information for our “Services by State” caregiver navigator directory. Review and update these resources to keep them current.


  • You will possess excellent time management and organization skills, and attention to detail.
  • Having strong oral and written communication skills is necessary to effectively gather and respond to information requests.
  • You will be responsible for assisting caregivers who are diverse socially and economically, and are part of a broad array of ethnic and cultural communities. Providing resources and information that is useful and accessible is critical for making successful referrals.
  • In order to accurately screen for service eligibility and assist with inquiries, you will possess knowledge of those caring for an adult (onset of disability is18yrs and older) living with cognitive brain impairments (dementia, head injury, etc.) or chronic degenerative conditions (chronic heart disease, COPD, diabetes, etc.)
  • Your high degree of professional judgement, coupled with a compassionate yet focused communication style, will help you to clearly convey where you can and cannot help, and to be successful in problem solving.
  • Being able to work both independently for a good part of the work day, and also to collaborate easily with peers on a regular basis to discuss client needs and locate appropriate resources, are key skills that you bring to this work.
  • Use technology for online research, data tracking, documenting contact information and sharing information.
  • Provide consumers with the essential and customized information to address the concerns listed in FCA’s Frequently Asked Questions (available on

Minimum Qualifications:

  • Requires a bachelor’s degree in social work, psychology, counseling, or a related field.
  • Two or more years of experience researching information (online, phone, with experts) in the areas of long-term care, services for older adults, dementia and dementia care, neurodegenerative health conditions and other chronic debilitating conditions affecting adults.
  • Two or more years of experience conducting intake interviews.
  • Two or more years working with people experiencing high anxiety and stress.
  • Flexibility in workday hours to initiate and respond to calls from multiple time zones across the USA.


  • Salary Range: $24 to $26 an hour DOE
  • 11 paid employee holidays
  • Vacation and sick leave
  • 100% company paid health, dental and vision care insurance for the employee
  • Health and Dependent Care Flexible Spending Accounts
  • Life insurance for the employee
  • 403(b) with generous discretionary company match
  • Commuter benefits, pre-tax
  • Flexible, welcoming work environment

Please email cover letter and resume to Write Caregiver Resource Specialist – National in the subject line. Applications will be accepted until the position is filled.

FCA is an Equal Opportunity/Affirmative Action employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For more information about Family Caregiver Alliance, please visit us online at