Jobs at FCA

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Thank you for your interest in employment at Family Caregiver Alliance. We are currently hiring for the following positions:

Communications and Engagement Manager — Full Time

San Francisco near Montgomery Street Muni/BART


Family Caregiver Alliance (FCA)—a nationally recognized nonprofit organization—provides caregiver education, advocacy, collaborative research, and direct services (in-person in the San Francisco Bay Area and nationally by phone, FCA CareJourney, and FCA Learning Center). FCA’s mission—for the past 40 years and moving forward—is to improve the quality of life for families and friends caring for adults living with chronic, disabling health conditions. FCA actively seeks out innovative solutions to caregiving challenges and engages in the use of technology to expand its reach.


This new position is an excellent opportunity for a creative, self-directed, and collaborative professional skilled in communication strategies and energized by community engagement. The position reports to the Operations Director and works directly with the Communications Specialist. The successful candidate will promote FCA’s mission with good judgment, integrity, and energy.


Engagement and Project Coordination (45%)

  • Work with staff to design and execute engagement activities to achieve the goals of grant and contract funded projects
  • Plan and coordinate engagement (including two events) with caregivers, organizations, and professionals in Contra Costa and Alameda Counties (1.5 year grant funded project)
  • Collaborate with FCA Family Consultants, Education Coordinator, and Communications Specialist 
  • Represent FCA at community, networking, organizational events, and with partners by speaking to, meeting with, and through written correspondence

Communications (35%)

  • Cultivate a consistent agency brand across social media, web, and print communications
  • Work with staff, subject matter experts, and Communications Specialist to write, edit, and proofread website content (fact sheets, blog posts and articles, and events), e-newsletters, and marketing/business collateral
  • Coordinate and edit “What’s New,” “FCA Blog,” and “Caregiver Stories” submissions for website posting
  • Coordinate bi-monthly Communications Team meeting
  • Provide expertise, and communicate as needed with web developers, for FCA CareJourney and FCA Learning Center, includes content development, maintenance, and weekly update meetings
  • Oversee maintenance of photo and audiovisual files for website

Media Relations (20%)

  • Point of contact for media interview requests, triage requests to appropriate staff, and follow up on published stories
  • Monitor and report on mentions of FCA in the media
  • Develop and manage media contact list using Cision Communications platform
  • Track and report on website analytics to increase conversion and engagement rates
  • Develop an FCA social media calendar and manage metrics to improve conversion rates
  • Write, launch, and track press releases and policy alerts as needed

Fulfill related duties as requested


  • Excellent written and verbal communication, customer service, and people-oriented skills
  • Demonstrated success at working effectively in a diverse, collaborative team environment (team leadership experience desirable)
  • Strong attention to detail with ability to prioritize/organize workload and meet deadlines
  • Microsoft Office (Word, Excel, PowerPoint), Adobe Creative Suite experience desirable
  • Familiarity with or willingness to learn online platforms such as Drupal CMS, Cision Communications, Constant Contact, SurveyMonkey
  • Ability to lift and carry 40 lbs. and able to sit/stand for prolonged periods of time
  • Punctual and able to maintain confidentiality
  • Event planning experience or interest to acquire this skill


  • One year of Community Engagement
  • Four years professional experience in Communications
  • BA or equivalent in Communications or Community Engagement, advanced training desirable


  • 5-day position (37.5 hrs./wk.), typically M-F, 9-5 (occasional evening or weekend work may be required)  
  • Salary range BOE
  • Fringe benefits include paid vacation, sick leave, and paid health, dental, and vision plan
  • 403(b) retirement with generous discretionary company match

Prospective candidates will be asked to show completed written/digital and other work samples.

To apply, candidates should email resume and cover letter to [email protected].

FCA is an Equal Opportunity/Affirmative Action employer and benefits from employing a diverse workforce. For more information about Family Caregiver Alliance, please visit us online at


Volunteer Opportunities

Part Time Volunteer Junior Accountant and Vouchered Services Coordinator

Family Caregiver alliance is seeking a self-starter to support the Fiscal Operations of FCA. The position reports to the Senior Accountant and also works with the Fiscal Director on various projects.

This is an excellent opportunity, in the non-profit industry sector for a student aspiring to an accounting career. You will receive opportunities to translate you accounting knowledge into accounting and financial reporting skills.

The successful candidate for this volunteer position will enhance their understanding of internal controls, accounting and financial processes as well rapidly developing financial reporting and accounting skills and skills in the transaction processing and General Accounting areas (Accounts Payable, Billing, General Ledger, Bank Reconciliation, Account Reconciliations).

This is an unpaid volunteer opportunity requiring 16 hours a week during the school year and addition hours during the non-school periods. The additional hours in the non-school year periods are focused on enhanced training. Our work program is designed to provide you with skills that will make you more competitive in the process of obtaining your initial accounting position upon graduation.  


  • General Ledger activities, including journal entry, account analysis and reconciliation
  • Financial report preparation
  • Accounts Payable Processing and Control
  • Billing and Cash Receipts Processing and Reporting
  • Administration of Program Service Activities
  • Contract Analysis and Reporting
  • Budget/Actual Financial Analysis
  • Support of the Fiscal Director, as required

Qualification and Skills:

  • University degree candidate with successfully completed courses in accounting, (Introductory and Intermediate Accounting)
  • Student seeing degree with an emphasis in accounting
  • Competency in Excel
  • Self-directed; seeks technical and professional growth opportunities
  • Strong analytical and problem solving skills
  • Strong visual presentation skills, strong verbal communications skills
  • Attention to detail, well organized


  • This is a volunteer opportunity
  • (transportation subsidy and meal allowance provided)

Send your resume and a cover to Stephen Hu, Fiscal Director at [email protected]. Please include "Part time Volunteer Junior Accountant" in the subject line.


For information on other volunteer opportunities, send an email to [email protected], call (800) 445-8106, or visit FCA’s page on VolunteerMatch.

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