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Jobs

Thank you for your interest in employment at Family Caregiver Alliance.

We currently have the following opening:

Community Engagement & Communications Coordinator

FLSA Status: TBD
In-Person SF Bay Area – Hybrid Work Schedule eligible
Salary Range – 33.33hr-35.90 hr.
Job Type: Full-time
Expected hours: 37.5 per week

Organization:

Family Caregiver Alliance (FCA), a nationally recognized nonprofit organization, works through direct services, caregiver education, grassroots advocacy, and collaborative research to improve the quality of life for family, partner, and friend caregivers of adults living with chronic, disabling health conditions. FCA staff actively seek out innovative solutions to caregiver challenges and engage in the use of technology paired with skilled staff to expand our service reach.

Role:

The Community Engagement & Communications Coordinator:

  • works to strengthen and build FCA’s collaborative relationships with community organizations and businesses,
  • actively pursues opportunities to engage with caring families and friends who can benefit by using FCA services, and
  • helps to enhance education and communication content and messaging for the community at large.

Strong candidates for this role will have an inherent drive and desire to make a positive difference for the populations FCA serves. This position reports to the Communications Director and works closely with other FCA team members.

Responsibilities:

  • Initiate contact by phone, videoconference and in-person with community human service organizations, healthcare, faith communities and local businesses to cultivate FCA caregiver information and education opportunities, e.g., in-service meetings, co-community education events, outreach efforts.
  • Work collaboratively with the Communications team, Direct Service team and other FCA staff and consultants to represent FCA in local (e.g., information fairs, classroom presentations, and similar) events and national meetings, education and special focused projects as needed.
  • Review FCA website articles, tip sheets and related for relevancy to community caregiver needs. Identify gaps and contribute to producing timely, accurate, caregiver, care receiver and community social and healthcare provider information.
  • In partnership with peer FCA staff, engage with existing strategic partners helping to conduct collaborative activities, e.g., co-branded outreach, education, advocacy and related events.
  • Using the FCA tracking system (CareNav, MS365 suite of tools, and others), record all outreach and engagement activities, (e.g., education workshops, in-service trainings, community speaking events, elective official orientation meetings and other collaborative community efforts.)
  • As appropriate and requested, participates in FCA research and grant funded projects.
  • Contributes to the efforts to use AI tools to gain insights for engagement and community outreach opportunities
  • Other duties as assigned

Strong Candidates Will Have:

  • Knowledge and experience related to family/friend caregiving of adults (18yrs+) and healthcare patients’ experiences.
  • Knowledge and experience, or ability and interest to learn about cognitive impairment and other disabling health conditions , and their impact on family/friend caregivers.
  • Familiarity with how to engage with community organizations, healthcare organizations, faith communities and related organizations for mutually beneficial endeavors.
  • Experience writing and editing promotional materials and social media content. Strong written and oral communication skills with proficiency in English language.
  • Experience speaking to groups and giving presentations.
  • Experience in culturally appropriate community outreach, e.g., social service organizations, healthcare providers and systems, faith communities, neighborhood community centers, and similar.
  • Knowledge of and ability to proficiently use (with training) digital tools including the current version of Microsoft Office Suite 365, CareNav (FCA’s client portal and e-record system), apps (Slack, Zoom, or others as provided by FCA) and other digital technology.
  • Excellent organizational skills and attention to detail
  • Quickly able to adapt to FCA’s non-profit work values and practices.
  • Professional, pleasant attitude combined with strong people skills, excellent decision-making judgement, and proactive problem-solving capacity.
  • Strong work ethics and well-balanced capacity to both work in a self-directed fashion and also as a core contributing member of a team.
  • Must have a flexible schedule (ability to attend occasional evening and weekend events as needed)

Minimum Qualifications:

  • Requires a bachelor’s degree in a related field.
  • Minimum of 2 or more years of experience in engaging in outreach efforts, planning and giving presentations to community groups and cultivating collaborative community relationships to benefit family and friend caregivers.
  • Must possess a valid California Driver’s license, reliable transportation, and proof of insurance.
  • Excellent digital/computer skills and comfort in using online platforms.
  • Must be flexible in workdays and hours to engage in community engagement activities in-person (presentations, tabling events, training, etc.).

Benefits:

  • 100% premium employee coverage for Health Plans
  • Pre-tax Flexible Spending Health and Dependent Care, and Commuter Check options
  • 11 paid holidays plus PTO
  • 403b retirement plan with employer match

Working Conditions:

Home: Family Care Alliance allows employees on occasion to work from home. FCA requires employees who are working from home to obtain prior approval from their direct supervisor or the Executive Director. While working from home, employees will be required to work their regular hours and be available during those hours other than mandatory lunch and rest breaks. FCA will trust that employees will take responsibility for internet services, phone and create a healthy workspace in order to perform their job.

Office: The work environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions.

To Apply

Submit your resume and cover letter to Indeed.com job posting or email your cover letter and resume to info@caregiver.org and write Community Engagement & Communications Coordinator in the subject line. Applications will be accepted until the position is filled; however, applicants are encouraged to apply by September 2nd for priority consideration.

EEOC Statement:

FCA is an Equal Opportunity/Affirmative Action employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Fair Chance Statement

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record.