Jobs at FCA

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Thank you for your interest in employment at Family Caregiver Alliance. We are currently hiring for the following positions:


Family Consultant — Bi-lingual English/Cantonese

San Francisco (near Montgomery BART station)

Family Caregiver Alliance (FCA), a nationally recognized nonprofit organization, works through direct services, caregiver education, grassroots advocacy and research to improve the quality of life for family, friend and partners who care for adults living with Alzheimer’s disease, Parkinson’s disease, stroke and a wide variety of other disabling health conditions.


This is an excellent opportunity for a Cantonese speaking human services professional seeking to work for a not-profit organization serving family caregivers.  FCA’s Family Consultant is responsible for conducting comprehensive caregiver assessments, care and resource planning and providing on-going consultation (in-home, by phone and videoconference) with caregivers, care receivers and and their family. 

Essential Duties:

  • Conduct comprehensive assessment, community resource consultation and care planning in partnership with caregiving clients and their family in English or Cantonese
  • Timely and accurate response to phone, email and online web portal inquiries from caregivers
  • Lead education and skill building training for caregivers on such topics as self-care and stress reduction, managing challenging dementia care behaviors, care management strategies, family dynamics, problem solving and effective communication technique
  • Meet or exceed contract service delivery targets
  • Use electronic record system to accurately document all client service units and notes
  • Capacity to lead a support group and evidence-based therapeutic caregiver training classes 
  • Initiate and track respite care services by conducting a caregiver assessment, completing a service authorization and monitoring of amount and quality of services delivered
  • Provide short-term counseling to caregivers
  • Participate in professional development in-services and outside trainings as appropriate and to keep current with aging, disability and caregiving best practices 
  • Conduct outreach to individuals and organizations who might benefit from FCA’s services
  • Work collaboratively as part of a team
  • Other duties as assigned

Required Knowledge and Skills:

  • Knowledge of and sensitivity to issues of family/friend/partner caregiving
  • Ability to speak and read proficiently in Cantonese and English
  • Ability and willingness to maintain client confidentiality
  • Experience researching and providing information and assistance
  • Public speaking skills to engage caregivers and caregiving professionals
  • Experience or strong desire to work with senior adult and those caring for people with chronic, debilitating health conditions
  • Demonstrated ability to work both independently as an active team member
  • Excellent listening, verbal and written communication skills
  • Strong, compassionate problem solving skills, including the ability to provide essential information to empower the caregiving family to make informed decisions
  • Experience in facilitating individual and group counseling
  • Ability to handle a variety of tasks simultaneously
  • Comfort and proficiency using computer and other digital technology 
  • Excellent organizational and time management skills

Additional Desirable Skills and Abilities:

  • Able to write in Chinese a plus
  • Able to speak Mandarin a plus
  • Interest in FCA’s work on behalf of family caregivers and values consistent with those of a non-profit organization
  • Previous experience in and knowledge of community based health and human services

Minimum qualifications:

  • Requires a minimum of a bachelor’s degree in social work, marriage & family counseling, gerontology, mental health or a related field.   Advanced training human services a plus
  • Two year of experience working with older adults, caregivers and/or disabled adults.  Personal experience and volunteer experience will be considered
  • Must be eligible to work in the United States
  • Proficient computer skills.  Electronic record system training provided  
  • California driver’s license and/or reliable dependable access to transportation for home visits, community meetings and presentations throughout the SF Bay Area

Salary and Benefits:

  • $53,000 - $58,000 annually depending on experience
  • Benefits include vacation, sick leave, 100% company paid health, dental and vision care, life ins. for employee
  • 403(b) retirement plan with generous discretionary company match
  • Onsite Clinical Supervision provided

To Apply:

Please email a resume and cover letter to [email protected].  Write FAMILY CONSULTANT — CANTONESE in the subject line. Applications will be accepted until the position is filled.

FCA is an Equal Opportunity/Affirmative Action employer and benefits from employing a diverse workforce. For more information about Family Caregiver Alliance, please visit us online at

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Volunteer Opportunities


Volunteer Junior Accountant / Vouchered Services Coordinator

Family Caregiver alliance is seeking a self-starter to support the Fiscal Operations of FCA. The position reports to the Senior Accountant and also works with the Fiscal Director on various projects.

This is an excellent opportunity, in the non-profit industry sector for a student aspiring to an accounting career. You will receive opportunities to translate you accounting knowledge into accounting and financial reporting skills.

The successful candidate for this volunteer position will enhance their understanding of internal controls, accounting and financial processes as well rapidly developing financial reporting and accounting skills and skills in the transaction processing and General Accounting areas (Accounts Payable, Billing, General Ledger, Bank Reconciliation, Account Reconciliations).

This is an unpaid volunteer opportunity requiring 16 hours a week during the school year and addition hours during the non-school periods. The additional hours in the non-school year periods are focused on enhanced training. Our work program is designed to provide you with skills that will make you more competitive in the process of obtaining your initial accounting position upon graduation.


  • General Ledger activities, including journal entry, account analysis and reconciliation
  • Financial report preparation
  • Accounts Payable Processing and Control
  • Billing and Cash Receipts Processing and Reporting
  • Administration of Program Service Activities
  • Contract Analysis and Reporting
  • Budget/Actual Financial Analysis
  • Support of the Fiscal Director, as required

Qualification and Skills:

  • University degree candidate with successfully completed courses in accounting, (Introductory and Intermediate Accounting)
  • Student seeing degree with an emphasis in accounting
  • Competency in Excel
  • Self-directed; seeks technical and professional growth opportunities
  • Strong analytical and problem solving skills
  • Strong visual presentation skills, strong verbal communications skills
  • Attention to detail, well organized


  • This is a volunteer opportunity
  • (transportation subsidy and meal allowance provided)

Send your resume and a cover to Stephen Hu, Fiscal Director at [email protected]. Please include "Part time Volunteer Junior Accountant" in the subject line.


For information on other volunteer opportunities, send an email to [email protected], call (800) 445-8106, or visit FCA’s page on VolunteerMatch.

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