Long Term Care Ombudsman

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Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Website: 
http://www.state.il.us/aging/1abuselegal/ombuds.htm
Phone: 

Senior Helpline
Within Illinois, call: (800) 252-8966
TTY:(888) 206-1327

Outside Illinois, call: (217) 524-6911

Caregiver Eligibility: 

Anyone

Care Recipient Eligibility: 

Resident in a long-term care facility

http://www.state.il.us/aging/1abuselegal/ombuds.htm