Family Caregiver Alliance provides a website with sub-domains resources:
The Website and sub-domain allow our clients and other users to view caregiving information, provide information about their caregiving situation and to access caregiver services.
This Privacy Statement applies to The Website and sub-domain, which are owned and operated by Family Caregiver Alliance. This Privacy Statement describes how Family Caregiver Alliance collects and uses the personal information you provide on, and other information that is collected from your use of The Website and sub-domain. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
Use and disclosure of information provided by the caregiver includes using the information to provide information and support to a family caregiver and to the care receiver, and to conduct ongoing quality improvement activities. Our use and disclosure of an individual’s personal information is limited as required by state and federal law. We do not sell or rent personal information about visitors to The Website and sub-domain. We may revise this Privacy Statement from time to time as we add new features or modify the way in which we manage information, or as laws change that may affect our services. If we do so, such change will appear on this page of our website. You may always visit this policy to learn of any updates.
The Website and sub-domain has security measures in place that are intended to help protect against the loss, misuse, unauthorized access or alteration of information under our control. These measures include encryption of data using HTTPS. However, no security system is impenetrable and we cannot guarantee the security of our website, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties such as criminal hackers. At your discretion, you may contact us at the mailing address or telephone number listed in the “Questions, complaints, and contacts” section at the end of this Privacy Statement.
We collect the following personal information from you:
We may use this information to:
We may use personal information to contact you through any contact information you provide through this website, including any email address, telephone number, cell phone number, text message number, or fax number. We may also share personal information within the Company, and we may combine personal information that you provide us through this website with other information we have received from you, whether online or offline, or from other sources.
The Website may include social media tools, including social media widgets or plug-ins, to connect you to your social media accounts. These social media tools may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features in connection with The Website. These social media tools may be hosted by a third party. User interactions with these tools and the corresponding social media platforms (such as Facebook, Twitter, YouTube and LinkedIn) are governed by the privacy policies of the companies and their social media platforms.
We will periodically ask users to complete surveys asking about their experiences with features of The Website and sub-domain. We use survey information for evaluation and quality improvement purposes, including helping Family Caregiver Alliance to improve information and services offered through The Website and sub-domain.
We do not knowingly collect personally identifiable information from children under the age of 13 through The Website or subdomain without receiving parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us.
We may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever reasonably possible.
We may also disclose your personal information:
If a user makes a request to receive information (for example, requesting a subscription to one of our online publications) through The Website and sub-domain by providing an email address or mobile phone number, the user may request to discontinue future mailings or messages. All such materials sent to you by email or text message will contain information about how to opt out.
Requests to view and correct personal information from the Website or the subdomain may be submitted using the contact information in the “Questions, complaints, and contacts” section below.
If your personal information changes, or to update or request deletion of information collected on our Website or the subdomain, please use the contact information in the “Questions, complaints, and contacts” section below. We will respond to all access requests within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our contractual and legal obligations and to resolve disputes if any.
The Website includes links to other websites whose privacy practices may differ from those of Family Caregiver Alliance. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
If you have any questions about this Privacy Statement, our policies and practices concerning The Website and or a sub-domain, you can contact Family Caregiver Alliance by telephone at 1-800-445-8106 (toll free), or 415-434-3388 (San Francisco area code), by sending a message to Family Caregiver Alliance at firstname.lastname@example.org, or by U.S. mail at the address below:
Family Caregiver Alliance | 101 Montgomery Street | Suite 2150 | San Francisco, CA 94104