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Support for People Living with Dementia & Their Caregivers

Caregiving for a family member with dementia can be an emotional rollercoaster. The challenges can feel isolating, and the journey can seem endless. But there’s hope.

In partnership with Tembo Health, FCA is here to help. Through the new innovative GUIDE program, we’re offering comprehensive dementia care that addresses the medical needs of individuals and their families as well as help with support services.

What is GUIDE?

GUIDE (Guiding an Improved Dementia Experience) is a new Medicare program that allows FCA and Tembo Health, alongside your Primary Care Provider, to provide added support and resources for people and families living with dementia at no cost to you.

How GUIDE Can Help

Care Navigator

Your personal coach to help with care planning and support.

24/7 Helpline

Call anytime for urgent needs or questions.

Caregiver Support

Education, training, and support groups.

Respite Care

Up to $2,500 per year for in- home aides or adult day programs.

Community Connections

Help with transportation, meals, and local resources.

How Does It Work?

  • Reach out to us to schedule a call with one of our experts.
  • Schedule a Tembo Medicare evaluation and get diagnosed if necessary.
  • Complete application surveys.
  • Receive notification of acceptance into the program.
  • Have regular check-ins with a care navigator or other dementia specialists.
  • See your PCP as usual for your health care.
  • Reach out 24/7 to Tembo’s virtual urgent care for emergencies.

Who can join?

You may be eligible based on the person you care for if they:

  • Have a diagnosed dementia condition
  • Have Traditional Medicare (Parts A & B) as your primary insurance
    • Cannot be on a Medicare Advantage Plan
  • Live at home or in a community setting
    • Not long-term nursing care
  • Not enrolled in hospice or PACE
  • Cannot be on a Medicare Advantage Plan
  • Not long-term nursing care

Want to learn more? Reach out to us!

Website: tembo.health/fca

Phone: 929-998-3626 ext. 1

Email: info@tembo.health

235 Montgomery Street | Suite 930 | San Francisco, CA 94104

800.445.8106 toll-free | 415.434.3388 local

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