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Family Caregiver Services by State

I am New to Caregiving Where Do I Start?

ARCH National Respite Network

http://www.respitelocator.org

Online Respite Locator is a service to help families and professionals locate respite services in their community from a database of nearly 3,000 members.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

919-490-5577

Division of Aging and Adult Services

https://www.ncdhhs.gov/divisions/aging-and-adult-services

Promotes the independence and enhances the dignity of North Carolina’s older adults, persons with disabilities, and their families through a community-based system of opportunities, services, benefits and protections.

Care Recipient Eligibility

Older adults, persons with disabilities and families.

Caregiver Eligibility

Older adults, persons with disabilities and families.

Contact Information

919-855-3400

The Eldercare Locator is a nationwide service that connects older Americans and their caregivers with trustworthy local support resources. Elder Locator links those who need assistance with state and local agencies on aging, as well as community-based organizations that serve older adults and their caregivers with services such as meals, home care, transportation, caregiver training and education, or a well-deserved break from caregiving responsibilities

Care Recipient Eligibility

Older adults and caregivers.

Caregiver Eligibility

Older adults and caregivers.

Contact Information

1-800-677-1116

Family Caregiver Alliance (FCA)

https://www.caregiver.org

FCA support and assists families and caregivers through education, advocacy and services. In addition to providing training to technical assistance to California’s Caregiver Resource Centers, FCA hosts the National Center on Caregiving (NCC). The NCC serves as a central source of information on caregiving and long-term care issues and works to advance policies and programs for caregivers in every state in the country.

CareNav is a simple, user-friendly tool designed to help families navigate the complexities of the caregiving journey. Register online or call us toll-free at 800.445.8106.

www.caregiver.org/connecting-caregivers/fca-carenav/

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(800) 445-8106 Available weekdays 9:00am - 5:00pm (Pacific Time)

North Carolina Area Agencies on Aging

http://www.ncdhhs.gov/aging/aaa.htm

AAAs offer aging services, including:
– Information and Assistance
– Care Management
– Nutrition Services (i.e., Meals on Wheels)
– Legal Assistance
– Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Division for Aging Services website links to 4 AAAs and also provides information about all state aging and caregiver programs.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

To find your local AAA call: (919) 855-3400

Can I Get Help to Pay for Caregiving?

CAP/DA is a Medicaid program that helps disabled adults remain living at home. Certain family members may be allowed to be hired and paid as the personal care provider. Services may include:

  • Adult day health
  • Personal care aide
  • Home modifications
  • Home delivered meals
  • Case management
  • Assistive technology
  • Personal emergency response 
  • Respite

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

Medicaid Division of Health Benefits: 919-855-4100

For questions regarding the consumer-direction program: 919-855-4388

The In-Home Aide Services program is a non-Medicaid program that provides personal care and chore services for elderly or disabled persons at home. Certain family members may be allowed to be hired and paid as the in-home aide. 

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

North Carolina Department of Health and Human Services Customer Service Center: 1-800-662-7030

 

The cost of that care varies based on care setting, geographic location of care and level of care required, among other things. The Genworth’s Cost of Care Survey tool can be used by you and your family to calculate the estimated cost of long term care in your city or State.

Information about eligibility and requirements for home and community-based services by state.

Government Benefits and General Information

Benefits.gov

http://www.benefits.gov/

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility

N/A

Caregiver Eligibility

N/A

Contact Information

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Benefits.gov – North Carolina

https://www.benefits.gov/categories

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility

N/A

Caregiver Eligibility

N/A

Contact Information

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Duke Dementia Family Support Program

https://dukefamilysupport.org/

Offer services for family caregivers including:
– Information and assistance
– Education and training
– Family Consultation
– Free Caregiver Helpline
– Support groups

Care Recipient Eligibility

Eligibility varies by program

Caregiver Eligibility

Eligibility varies by program

Contact Information

In NC: (919) 660-7510 Outside NC: (800) 646-2028

Explore every state’s Medicaid and CHIP program to learn about coverage for low-income adults, Medicaid/CHIP eligibility, enrollment and renewal processes and systems on the State Profiles map – by clicking on the map or select from drop down to see each state’s Medicaid and CHIP profile. Scroll down to the bottom page of the State profile to check eligibility requirements, enrollment process, etc.

Contact Information

Toll-Free: 877-267-2323

Information about eligibility and requirements for home and community-based services by state.

National Resource Center on Native American Aging (NRCNAA)

https://www.nrcnaa.org/

The NRCNAA serves the elderly Native American population of the U.S. The NRCAA assists in developing community-based solutions through education, training, and technical assistance to improve the quality of life and delivery of related support services to the Native aging population.

Through the Native Elder Service Locator, you can use the interactive map to locate tribal elderly services in your state.

Contact Information

(800) 896-7628

Money Follows the Person (MFP) is a state project that helps NC Medicaid-eligible North Carolinians living in inpatient facilities move into their own homes and communities with supports.

Find more: Information on Money Follows the Person (MFP).

Caregiver Eligibility

None

Contact Information

MFP: 1-855-761-9030 NC Medicaid Contact Center: 888-245-0179

North Carolina Department of Administration – Division of Veteran Affairs

http://www.doa.state.nc.us/vets/

Assists veterans and their families in the presentation, processing, proof and establishment of claims under federal, state or local laws. Also provides skilled level nursing care and provides burial plots to qualified veterans of North Carolina.

Care Recipient Eligibility

Caregivers of veterans

Caregiver Eligibility

Caregivers of veterans

Contact Information

(919) 807-4250

North Carolina Family Caregiver Support Program

http://www.ncdhhs.gov/AGING/fchome.htm

FCSP services for family caregivers are provided through local area agencies on aging (AAAs) and include:
– Information
– Assistance
– Care management
– Individual counseling, support groups and caregiver training
– Respite care
– Limited supplemental services, such as transportation and home modifications.

Care Recipient Eligibility

- Anyone age 18 or older caring for someone who meets care recipient eligibility Special Populations: - Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities - Grandparents or other relatives age 55 or older caring for children (age 18 and under)

Caregiver Eligibility

- Anyone age 18 or older caring for someone who meets care recipient eligibility Special Populations: - Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities - Grandparents or other relatives age 55 or older caring for children (age 18 and under)

Contact Information

(919) 855-3413 (336) 249-2155

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including home health care, hospice, and nursing home care.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(800) 662-7030

SAMHSA’s National Helpline

https://www.samhsa.gov/find-help/national-helpline

The Substance Abuse & Mental Health Services Administration (SAMHSA) National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Also visit the online treatment locator to find help near you.

Contact Information

1-800-662-4357

Senior’s Health Insurance Information Program (SHIIP)

http://www.ncdoi.com/Consumer/Shiip/Shiip.asp

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(800) 443-9354 (919) 807-6900

Can I Get Help While Living In My Home?

Disability Partners Independent Living

http://www.disabilitypartners.org/

A network of nonprofit, non-residential, community-based centers, managed by people with disabilities which offer:
– Information and referral services
– Independent living skills training
– Peer counseling
– Individual and systems change advocacy
– Life transition services

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(828) 631-1167 (Sylva) (828) 321-2494 (Andrews) (828) 298-1977 (Asheville)

Home and Community Care Block Grant Services

http://www.ncdhhs.gov/aging/manual/hccbg/hccbg.htm

Government program that provides home and community-based services for older adults and their unpaid caregivers. Services include:
– In-home care
– Meals (Congregate/delivered)
– Adult day services
– Care management
– Transportation and more

Care Recipient Eligibility

Caregivers of eligible care recipients

Caregiver Eligibility

Caregivers of eligible care recipients

Contact Information

To find your local AAA call:(919) 733-3983

Home and Hospice Care of North Carolina

http://www.homeandhospicecare.org/

Represents over 600 licensed agencies across the State, providing health and health-related services in the home and community. Provides information and assistance in locating a hospice in Care recipient’s area.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

In NC: (800) 999-2357 Outside NC: (919) 848-3450

North Carolina Adult and Aging Services – Adult Day Services Program

http://www.ncdhhs.gov/aging/service.htm

State provided online directory of adult day services in North Carolina.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

___

North Carolina Center for Hospice and End of Life Care

http://cchospice.org/

Two-state Association representing over 100 providers in North and South Carolina. Provides information and assistance in locating a hospice in Care recipient’s area.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(800) 662-8859 (919) 459-5380

Can I Get Help with Residential Care (Assisted Living, Nursing Home, Hospice?)

Home and Hospice Care of North Carolina

http://www.homeandhospicecare.org/

Represents over 600 licensed agencies across the State, providing health and health-related services in the home and community. Provides information and assistance in locating a hospice in Care recipient’s area.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

In NC: (800) 999-2357 Outside NC: (919) 848-3450

NCDHHS – Division of Health Service Regulation

https://www.ncdhhs.gov/divisions/health-service-regulation

The North Carolina Department of Health and Human Services (NCDHHS) Division of Health Services Regulation provides online directories of licensed residential facilities, home care agencies and hospice. The Division of Health Services Regulation also provides information on facility inspections and ratings.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

___

North Carolina Association of Long Term Care Facilities

http://www.ncaltcf.com

Statewide association for providers of Assisted Living for seniors. Provides directory of participating assisted living facilities by county and/or city.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(919) 787-3560 (888) 622 5823

North Carolina Center for Hospice and End of Life Care

http://cchospice.org/

Two-state Association representing over 100 providers in North and South Carolina. Provides information and assistance in locating a hospice in Care recipient’s area.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(800) 662-8859 (919) 459-5380

Caregiver Policies and Data

Caregiving Across the States: 50 State Profiles – North Carolina

https://www.caregiver.org/uploads/2023/08/North-Carolina-2023-1-1.pdf