Family Care Navigator

Government program provides in-home care services to adults with Alzheimer's disease or related illness. Services include:
- Care management
- Home health care
- Skilled nursing
- Educational materials for family members

Care Recipient Eligibility:

Adults with Alzheimer's disease or related illness

Caregiver Eligibility:

___

(202) 638-2382

Program offers adult day care for individuals with Alzheimer's disease or related dementia.

Care Recipient Eligibility:

Adults with Alzheimer's disease or related dementia

Caregiver Eligibility:

____

(202) 610-0466 ext. 2

General Information & Assistance

The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers. The ADRC facilitates the acquisition of services individualized to the unique needs and desires expressed by each person.

The ADRC strives to empower individuals to effectively navigate their health and other long-term support options by:

• serving as visible and trusted sources of information on the full range of long-term care options;
• providing personalized and objective advice and assistance to empower people to make decisions about their support options;
• providing coordinated and streamlined access to all publicly-funded long-term care programs through a single intake, assessment and eligibility determination process;
• helping people transition from hospitals and other institutional settings into the community;
• maintaining rigorous quality assurance

Care Recipient Eligibility:

Older adults (60 years and older) and individuals with disabilities (18 to 59 years old)

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 724-5626

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

 
Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Services & Policies for Family Caregivers

The Caregiver Lifespan Respite Program assists in locating short-term relief to families and primary caregivers of children and adults with disabilities and older adults by linking families to their online database of respite care providers. The program aims to restore and strengthen their ability to continue providing care for their loved ones.

Caregiver Eligibility:

Caregivers of children, adults with disabilities, and/or older adults

Phone Contact:
(202) 724-5622

Contact TTY:
711

The DMV is required to investigate any self-reported health conditions, reports received from law enforcement, and medical professionals. Drivers are then required to provide adequate documentation from their primary physician to obtain or renew their license. The “Medical Requirements” and forms are available HERE

License renewal occurs every 5 years. Older adults (age 70+) must submit a vision test. 

(202) 737-4404

DCCI services for family caregivers are provided through local lead agencies and include:
- Information
- Assistance
- Individual counseling, support groups and caregiver training
- Caregiver Flex Account (caregivers may be reimbursed for caregiving expenses up to a pre-approved amount per month).

Care Recipient Eligibility:

Multiple requirements:
- Adults age 60 or older
- Low to moderate income
- Experience physical or mental limitations

Caregiver Eligibility:

Multiple requirements:
- Anyone age 18 and older caring for someone who meets care receiver eligibility
- Resident of Washington D.C.
- Experience financial burden as a result of caregiving

(202) 464-1513

Home Care Partners is a private non-profit agency serving the Washington, DC metropolitan area. Their mission is to enable vulnerable people to remain in their own homes in comfort, safety, and dignity. Home Care Partners does this by:

- Providing comprehensive home care services.
- Training those interested in meaningful careers in the home care field.
- Supporting family caregivers.

Care Recipient Eligibility:

Seniors and adults with disabilities

Caregiver Eligibility:

N/A

Phone Contact:
(202) 638-2382

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program No
At Least One State Program with Consumer-Directed Option for Family Caregivers No
Lifespan Respite Grant Yes
State Respite Coalition Yes

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave Yes
Unemployment Insurance for Family Caregivers Yes
Paid Sick Days Yes
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave No

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan Yes
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) Yes
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

Yes

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

Provides free health and wellness services focused on health promotion and disease prevention for older adults. Programs include:
- Exercise classes
- Support groups
- Health seminars
- Creative arts classes

Care Recipient Eligibility:

Adults age 60 or older

Caregiver Eligibility:

___

General Info:
(202) 724-5622
or
(202) 724-5626

See website for local contact information

Services for Care Recipients Living at Home

The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers. The ADRC facilitates the acquisition of services individualized to the unique needs and desires expressed by each person.

The ADRC strives to empower individuals to effectively navigate their health and other long-term support options by:

• serving as visible and trusted sources of information on the full range of long-term care options;
• providing personalized and objective advice and assistance to empower people to make decisions about their support options;
• providing coordinated and streamlined access to all publicly-funded long-term care programs through a single intake, assessment and eligibility determination process;
• helping people transition from hospitals and other institutional settings into the community;
• maintaining rigorous quality assurance

Care Recipient Eligibility:

Older adults (60 years and older) and individuals with disabilities (18 to 59 years old)

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 724-5626

Program assists people with disabilities obtain assistive devices and remain independent in their community by providing services including:

- Information and referral
- Assistive technology demonstration center
- Option to borrow assistive technologies for a limited period of time
- Low interest rate loans for purchase of assistive technology devices

Care Recipient Eligibility:

Persons with any type of disability

Caregiver Eligibility:

N/A

Phone Contact:
(202) 589-0288

The Caregiver Lifespan Respite Program assists in locating short-term relief to families and primary caregivers of children and adults with disabilities and older adults by linking families to their online database of respite care providers. The program aims to restore and strengthen their ability to continue providing care for their loved ones.

Caregiver Eligibility:

Caregivers of children, adults with disabilities, and/or older adults

Phone Contact:
(202) 724-5622

Contact TTY:
711

A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer the following services:

- Information and referral
- Peer counseling
- Care management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

N/A

Phone Contact:
(202) 388-0033

TTY:
(202) 388-0277

The District of Columbia Department of Health licenses and certifies health care facilities for compliance with state and federal health and safety standards. Facilities include nursing homes, hospitals, home health agencies, dialysis centers, ambulatory surgical centers, intermediate care facilities for persons with intellectual disabilities, and laboratories. The Health Care Facilities Division and Intermediate Care Facilities Division conduct regular on-site surveys to ensure health, safety, sanitation, fire, and quality of care requirements. HCFD identifies deficiencies that may affect state licensure or eligibility for federal reimbursements under the Medicare and Medicaid programs.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Contact Phone:
(202) 724-8800

Contact TTY:
711

Home Care Partners is a private non-profit agency serving the Washington, DC metropolitan area. Their mission is to enable vulnerable people to remain in their own homes in comfort, safety, and dignity. Home Care Partners does this by:

- Providing comprehensive home care services.
- Training those interested in meaningful careers in the home care field.
- Supporting family caregivers.

Care Recipient Eligibility:

Seniors and adults with disabilities

Caregiver Eligibility:

N/A

Phone Contact:
(202) 638-2382

D.C. offers the following transportation options to help residents who are elderly or disabled get around the community:

Medical Transportation Management (MTM)

Medical Transportation Management provides non-emergency transportation to eligible Medicaid beneficiaries that have appointments with Medicaid providers. To use this service, Medicaid beneficiaries must make their transportation service request by contacting MTM 72 hours (three days) before their scheduled appointment. You may call them at (866) 796-0601 or (202) 263-4640.

MetroAccess

Many people who live with a disability can get around the Washington DC metropolitan area with the help of MetroAccess. MetroAccess provides door-to door service. You must apply and call MetroAccess seven days in advance to make a reservation. The cost for each trip begins at $2.50 unless you have a free trip card from MetroAccess. To apply, call (301) 562-5360 (TYY users call (301) 588-7535).

Washington Elderly and Handicapped Transportation Services (WEHTS)

The DCOA/ADRC provides basic transportation for seniors who cannot access traditional transportation during the weekdays. Arrangements are made to transport elderly persons to essential medical appointments, dialysis treatment, appointments with public benefits agencies (Medicaid, Medicare, Food Stamps, Supplemental Security Income, Social Security, and banking institutions, etc). To learn more, call the ADRC at (202) 724-5626.

Call ‘N’ Ride Transportation Program

This service provides a discount door-to-door taxicab transportation service for residents age 60 and over. Payment is done through coupons, which seniors may use for any transportation purpose. The amount of the discount provided by the coupons is based on a sliding fee scale. To learn about this program, call the ADRC at (202) 724-5626.

 

If you do not qualify for any of these programs and have difficulty finding transportation, please call the ADRC at (202) 724-5626 to inquire about other alternatives.

Care Recipient Eligibility:

See above

Caregiver Eligibility:

N/A

See above

The Vocational Rehabilitation (VR) program provides vocational and rehabilitative services to individuals with disabilities to help them prepare for, secure, regain or retain employment.

Care Recipient Eligibility:

To be eligible for VR services, a person must have a physical or mental impairment that is a substantial impediment to employment; be able to benefit from VR services in terms of employment; and require VR services to prepare for, enter, engage in, or retain employment. Priority is given to those individuals
who have the most significant disabilities.

Contact Phone:
(202) 730-1700

Contact TTY:
(202) 730-1516

Resources on Living Arrangements for Care Recipients

The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers. The ADRC facilitates the acquisition of services individualized to the unique needs and desires expressed by each person.

The ADRC strives to empower individuals to effectively navigate their health and other long-term support options by:

• serving as visible and trusted sources of information on the full range of long-term care options;
• providing personalized and objective advice and assistance to empower people to make decisions about their support options;
• providing coordinated and streamlined access to all publicly-funded long-term care programs through a single intake, assessment and eligibility determination process;
• helping people transition from hospitals and other institutional settings into the community;
• maintaining rigorous quality assurance

Care Recipient Eligibility:

Older adults (60 years and older) and individuals with disabilities (18 to 59 years old)

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 724-5626

The District of Columbia Department of Health licenses and certifies health care facilities for compliance with state and federal health and safety standards. Facilities include nursing homes, hospitals, home health agencies, dialysis centers, ambulatory surgical centers, intermediate care facilities for persons with intellectual disabilities, and laboratories. The Health Care Facilities Division and Intermediate Care Facilities Division conduct regular on-site surveys to ensure health, safety, sanitation, fire, and quality of care requirements. HCFD identifies deficiencies that may affect state licensure or eligibility for federal reimbursements under the Medicare and Medicaid programs.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Contact Phone:
(202) 724-8800

Contact TTY:
711

D.C. offers the following transportation options to help residents who are elderly or disabled get around the community:

Medical Transportation Management (MTM)

Medical Transportation Management provides non-emergency transportation to eligible Medicaid beneficiaries that have appointments with Medicaid providers. To use this service, Medicaid beneficiaries must make their transportation service request by contacting MTM 72 hours (three days) before their scheduled appointment. You may call them at (866) 796-0601 or (202) 263-4640.

MetroAccess

Many people who live with a disability can get around the Washington DC metropolitan area with the help of MetroAccess. MetroAccess provides door-to door service. You must apply and call MetroAccess seven days in advance to make a reservation. The cost for each trip begins at $2.50 unless you have a free trip card from MetroAccess. To apply, call (301) 562-5360 (TYY users call (301) 588-7535).

Washington Elderly and Handicapped Transportation Services (WEHTS)

The DCOA/ADRC provides basic transportation for seniors who cannot access traditional transportation during the weekdays. Arrangements are made to transport elderly persons to essential medical appointments, dialysis treatment, appointments with public benefits agencies (Medicaid, Medicare, Food Stamps, Supplemental Security Income, Social Security, and banking institutions, etc). To learn more, call the ADRC at (202) 724-5626.

Call ‘N’ Ride Transportation Program

This service provides a discount door-to-door taxicab transportation service for residents age 60 and over. Payment is done through coupons, which seniors may use for any transportation purpose. The amount of the discount provided by the coupons is based on a sliding fee scale. To learn about this program, call the ADRC at (202) 724-5626.

 

If you do not qualify for any of these programs and have difficulty finding transportation, please call the ADRC at (202) 724-5626 to inquire about other alternatives.

Care Recipient Eligibility:

See above

Caregiver Eligibility:

N/A

See above

Government Health & Disability Programs

The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers. The ADRC facilitates the acquisition of services individualized to the unique needs and desires expressed by each person.

The ADRC strives to empower individuals to effectively navigate their health and other long-term support options by:

• serving as visible and trusted sources of information on the full range of long-term care options;
• providing personalized and objective advice and assistance to empower people to make decisions about their support options;
• providing coordinated and streamlined access to all publicly-funded long-term care programs through a single intake, assessment and eligibility determination process;
• helping people transition from hospitals and other institutional settings into the community;
• maintaining rigorous quality assurance

Care Recipient Eligibility:

Older adults (60 years and older) and individuals with disabilities (18 to 59 years old)

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 724-5626

DC Medicaid is a healthcare program that pays for medical services for qualified people. It helps pay for medical services for low-income and disabled people. For those eligible for full Medicaid services, Medicaid pays healthcare providers. Providers are doctors, hospitals and pharmacies who are enrolled with DC Medicaid.

Care Recipient Eligibility:

Anyone who meets the Medicaid eligibility requirements can receive Medicaid. A Medicaid recipient can be any age, race or sex.

Caregiver Eligibility:

N/A

Phone Contact:
(202) 442-5988

TTY: 711

Mission and Goals

The mission of the District of Columbia Office of Veterans Affairs (OVA) is to effectively advocate on behalf of District of Columbia veterans and their families to assist them in obtaining their earned veteran services and benefits. Additionally, OVA recognizes the military service and sacrifice of District of Columbia veterans at veteran commemorative events.

OVA will continue its mission to achieve the following:

  • Assist veterans and their families in obtaining federal and local veteran benefit entitlements and services
  • Serve as a clearinghouse for providing information and assistance, on veterans’ benefits and services
  • Maintain partnerships with county, state, national veteran service organizations, and federal agencies, in providing information and assistance to veterans
  • Solicit services from other governmental agencies that will assist veterans, their dependents, survivors and military service members to obtain veterans benefit entitlements
Care Recipient Eligibility:

Depends on the service being sought

Caregiver Eligibility:

Depends on the service being sought

Phone Contact:

(202) 724-5454

TTY:

711

Provides aged or disabled veterans with rehabilitative, residential and medical care and services. The VA also helps veterans and their families to present claims for veterans' benefits to the federal government .

Care Recipient Eligibility:

Veterans who are residents of Washington DC

Caregiver Eligibility:

Family members of a veteran

Veterans Crisis Line:
(800) 273-8255 (press 1)

Medical Advice Line:
(202) 745-8247

Legal Help & Advocacy

APS investigates reports of alleged cases of abuse, neglect, and exploitation by third parties, and self-neglect of vulnerable adults 18 years of age or older. APS provides protective services to reduce or eliminate the risk of abuse, neglect, self-neglect, and exploitation.

Care Recipient Eligibility:

Residents of the District of Columbia, who are 18 years old or older and are highly vulnerable to, or have recently been or are being abused, neglected or exploited by another or meet the criteria for self-neglect may be eligible to receive protective services from APS.

Caregiver Eligibility:

Anyone

Contact Phone:
(202) 541-3950

Contact TTY:
711

The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers. The ADRC facilitates the acquisition of services individualized to the unique needs and desires expressed by each person.

The ADRC strives to empower individuals to effectively navigate their health and other long-term support options by:

• serving as visible and trusted sources of information on the full range of long-term care options;
• providing personalized and objective advice and assistance to empower people to make decisions about their support options;
• providing coordinated and streamlined access to all publicly-funded long-term care programs through a single intake, assessment and eligibility determination process;
• helping people transition from hospitals and other institutional settings into the community;
• maintaining rigorous quality assurance

Care Recipient Eligibility:

Older adults (60 years and older) and individuals with disabilities (18 to 59 years old)

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 724-5626

The D.C. Long-Term Care Ombudsman Program is an important part of Legal Counsel for the Elderly. Ombudsmen are advocates for residents of nursing home, assisted living facilities, community residence facilities and residents in their private homes. Ombudsmen work to resolve complaints of residents and to bring about resolution, including changes at the local, state and national levels to improve residents’ quality of care and quality of life.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

Phone Contact:
(202) 434-2190

The District of Columbia Department of Health licenses and certifies health care facilities for compliance with state and federal health and safety standards. Facilities include nursing homes, hospitals, home health agencies, dialysis centers, ambulatory surgical centers, intermediate care facilities for persons with intellectual disabilities, and laboratories. The Health Care Facilities Division and Intermediate Care Facilities Division conduct regular on-site surveys to ensure health, safety, sanitation, fire, and quality of care requirements. HCFD identifies deficiencies that may affect state licensure or eligibility for federal reimbursements under the Medicare and Medicaid programs.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Contact Phone:
(202) 724-8800

Contact TTY:
711

For more than 80 years, Legal Aid Society of the District of Columbia lawyers have provided a continuum of legal services to clients in the following areas:


  • Domestic violence/family
  • Housing
  • Public benefits
  • Consumer law

In addition to providing direct representation, Legal Aid Society also helps its clients avoid unnecessary legal entanglements through outreach and education, and help them resolve their own disputes with advice and other brief assistance.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Phone Contact:


(202) 628-1161

LCE handles cases for Washington, D.C. residents who are age 60 and older. They also handle Social Security and Supplemental Security Income disability cases for D.C. residents age 55 and older. LCE handles most types of civil (not criminal) legal matters. Where they cannot help directly, they refer clients to someone who can.

Care Recipient Eligibility:

Washington, D.C. residents who are age 60 and older

LCE handles Social Security and Supplemental Security Income disability cases for D.C. residents age 55 and older

Caregiver Eligibility:

N/A

Phone Contact:
(202) 434-2120

Legal Hotline:
(202) 434-2170

Neighborhood Legal Service Program provides free legal representation in the following areas of law:

- Family
- Housing
- Consumer affairs
- Public benefits
- Public benefits
- Income maintenance
- Health
- Domestic violence\
- Barriers to employment
- Wills
- Veteran affairs

Care Recipient Eligibility:

Low-income District of Columbia residents

Caregiver Eligibility:

Low-income District of Columbia residents

Phone Contact:
(202) 832-6577

Disease-Specific Organizations

The National Capital Area Chapter provides educational programs and support groups for people living with Alzheimer's disease and other forms of dementia, caregivers, and health care professionals. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 272-3900

Caregivers, adults who have suffered a stroke, and medical professionals are provided a wide range of services such as social, educational, and emotional support. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(703) 248-1700

The BIADC offers adults living with a brain injury, family members, and caregivers a wide range of support groups, and educational programs. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(202) 659-0122

Offers comprehensive medical care (diagnosis, treatment, and follow-up) to people living with cancer. Its website offers information on various types of cancer and treatment. Also provides free support groups for people affected by various diagnosis's of cancer and their families.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(202) 444-0109
(202) 444-4000

The PFNCA provides a wide range of local services for adults living with Parkinson's disease and their loved ones.

Programs offered

-Exercise group

-Communication club

-Support groups

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(301) 844-6510

Caregiver Compensation

Care Recipient Eligibility:

-Must be a resident of District of Columbia

-Must be 65+, OR, 18+ and disabled

-Must require nursing facility level of care

-Must be Medicaid eligible

 

Caregiver Eligibility:

Anyone (excluding spouses)

Dept. of Health Care Finance (DHCF): 202-442-5988