Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation.
Anyone can make a report about suspected abuse to the Hotline.
Family Care Navigator
Legal Help & Advocacy
Care Recipient Eligibility:
Adults age 60 or older and adults with disabilities
Caregiver Eligibility:
Anyone
Voice: (877) 767-2385 (877-SOS-ADULT), TDD: (877) 815-8390, FAX: (602) 277-4984
You may also contact Department of Health Services for assistance “regarding issues with licensed or unlicensed facilities: Mon - Fri, 8 a.m. to 5 p.m. at (602) 364-2536.
AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Aging and Adult Services website links to AAAs and also provides information about all state aging and caregiver programs
Care Recipient Eligibility:
Anyone age 60 or older
Caregiver Eligibility:
Anyone
To be connected to your local AAA within Arizona, call:
(602) 542-4446
A nonprofit organization providing legal services to Arizona residents with disabilities.
Care Recipient Eligibility:
Arizona residents with disabilities that have legal problems related to the disability
Caregiver Eligibility:
Arizona residents with disabilities that have legal problems related to the disability
Phoenix -
(800) 927-2260
(602) 274-6287
Tucson -
(800) 922-1447
(520) 327-9547
Offers a list of organizations that provide legal services in Arizona and self-help information on a variety of legal issues.
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
___
Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities. To locate your local ombudsman contact Arizona's Areas on Aging.
Care Recipient Eligibility:
Resident in a long-term care facility
Caregiver Eligibility:
Anyone
(877) 767-2385
TTY:
(877) 815-8390
Available 24/7
(602) 542-4446
Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.
Care Recipient Eligibility:
Medicare beneficiary
Caregiver Eligibility:
Families or caregivers of a Medicare beneficiary
(800) 432-4040 or
(602) 542-4446
General Information & Assistance
AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Aging and Adult Services website links to AAAs and also provides information about all state aging and caregiver programs
Care Recipient Eligibility:
Anyone age 60 or older
Caregiver Eligibility:
Anyone
To be connected to your local AAA within Arizona, call:
(602) 542-4446
Provides information and access to long-term care support and services in Arizona.
Care Recipient Eligibility:
Anyone 60 and older and adults age 18 and over with disabilities
Caregiver Eligibility:
Anyone caring for someone who meets care recipient eligibility
See webpage for local contact information
Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.
Care Recipient Eligibility:
N/A
Caregiver Eligibility:
N/A
Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.
For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.
Services for Care Recipients Living at Home
AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Aging and Adult Services website links to AAAs and also provides information about all state aging and caregiver programs
Care Recipient Eligibility:
Anyone age 60 or older
Caregiver Eligibility:
Anyone
To be connected to your local AAA within Arizona, call:
(602) 542-4446
Provides a list of providers that can be searched by service and area. Services include:
- Assistive technology
- In-home care
- Care management
- Chore services
- Home health care
- Transportation
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
1-602-510-9373
Provides online statewide directory of hospice agencies and palliative care programs in Arizona.
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
(480) 491-0540
State program that provides institutional, residential, and in-home care services, including medical coverage, to low-income older adults and adults with disabilities who meet the level of care required for placement in a nursing facility, but who may live at home or in assisted living.
Care Recipient Eligibility:
Multiple requirements:
- Adult age 65 and over OR disabled or blind persons of any age
- Must be under the income limit of $1,869 a month and have no more than $2000 in resources (for single adult), not including a home or vehicle
- Must need ongoing services at a nursing facility level of care
Caregiver Eligibility:
___
In state:
(800) 654-8713
Out of state:
(800) 523-0231
A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
- Information and Referral
- Peer counseling
- Care Management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid
Care Recipient Eligibility:
Adults with any type of disability
Caregiver Eligibility:
___
(602) 262-2900 voice/TTY
Site provides links and tools to help Arizona residents find assistive technology devices, services, and funding. Matches individuals' abilities with assistive technology options to help them increase their independence.
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
___
(800) 477-9921
(602) 728-9534
For hearing impaired, call:
(602) 728-9536
Provides services throughout Southern Arizona including:
- Adult day services
- Care management
- Home health care
- Respite
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
___
VOICE/TTY: (520) 623-0344
TOLL FREE: (800) 234-0344
Provides online directories of licensed facilities including:
- Adult day health care centers
- Assisted living facilities
- Hospice agencies
- Nursing homes
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
Phoenix:
(602) 364-2536
Tucson:
(520) 628-6965
Flagstaff:
(928) 774-2707
A state program provided through local area agencies on aging (AAAs) that offer services to help older adults and adults with disabilities remain at home. Services include:
- Care management
- Personal care
- Chore service
- Home health care
- Adult day service
- Respite
- Congregate meals and Home delivered meals
- Transportation
- Home modification
Care Recipient Eligibility:
Adults age 60 or older OR adults age 18 or older with a disability
Caregiver Eligibility:
Anyone age 18 or older
To be connected to your local AAAs within Arizona, call:
(602) 542-4446
RSA is a statewide resource that helps people with disabilities obtain and retain a job through rehabilitative and employment support services. It also provides specialized programs and services to various groups of people with special needs, including those with traumatic brain injury.
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
___
Toll-Free: (800) 563-1221
TTY- Maricopa County: (602) 340-7771
TTY- Outside Maricopa County: (855) 475-8194
Resources on Living Arrangements for Care Recipients
AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Aging and Adult Services website links to AAAs and also provides information about all state aging and caregiver programs
Care Recipient Eligibility:
Anyone age 60 or older
Caregiver Eligibility:
Anyone
To be connected to your local AAA within Arizona, call:
(602) 542-4446
Online directory of AHCA member agencies in Arizona, including skilled nursing facilities and assisted living communities. AHCA is a long-term care association.
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
(602) 265-5331
Provides online statewide directory of hospice agencies and palliative care programs in Arizona.
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
(480) 491-0540
Provides online directories of licensed facilities including:
- Adult day health care centers
- Assisted living facilities
- Hospice agencies
- Nursing homes
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
Phoenix:
(602) 364-2536
Tucson:
(520) 628-6965
Flagstaff:
(928) 774-2707
Provides online directory of over 100 residential facilities including assisted living facilities, senior housing, retirement communities and nursing homes in Arizona.
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
(602) 230-0026
Government Health & Disability Programs
AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)
State Aging and Adult Services website links to AAAs and also provides information about all state aging and caregiver programs
Care Recipient Eligibility:
Anyone age 60 or older
Caregiver Eligibility:
Anyone
To be connected to your local AAA within Arizona, call:
(602) 542-4446
Provides Arizona's aged or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans' benefits to the federal government.
Care Recipient Eligibility:
Veterans who are residents of Arizona
Caregiver Eligibility:
Family members of a veteran
(602) 627-3261 (Phoenix)
(602) 255-3373 (Outside Phoenix)
(800) 852-8387 (Toll Free)
AHCCCS is Arizona's Medicaid program. It is health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility. State website is also available in Spanish.
Care Recipient Eligibility:
Must be low-income - based on specific government criteria
Caregiver Eligibility:
___
(800) 654-8713 (Statewide)
(800) 523-0231 (Out of state)
(602) 417-4000 (Maricopa County)
Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.
Care Recipient Eligibility:
Medicare beneficiary
Caregiver Eligibility:
Families or caregivers of a Medicare beneficiary
(800) 432-4040 or
(602) 542-4446
Services & Policies for Family Caregivers
A community-based, 501(c)3 organization founded to support and advocate for family caregivers in Arizona. Coalition website serves as a resource for caregivers and those who work with caregivers, with services including:
- Online community calendar
- Support groups
- Information and blog
- Advocacy
- Respite
Care Recipient Eligibility:
Anyone
Caregiver Eligibility:
Anyone
Caregiver Resource Line: (888) 737-7494
Provides services including counseling, education, information and assistance, referral services and support groups for caregivers throughout Arizona. Counseling focuses on locating assisted living facilities and in-home care.
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
Eligibility varies by program
(480) 419-4202
Provides services throughout Southern Arizona including:
- Adult day services
- Care management
- Home health care
- Respite
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
___
VOICE/TTY: (520) 623-0344
TOLL FREE: (800) 234-0344
FCSP services for family caregivers are provided through local area agencies on aging (AAAs) and include:
- Information
- Assistance
- Individual counseling, support groups and caregiver training
- Respite care
- Limited supplemental services, such as transportation and home modifications
Care Recipient Eligibility:
- Anyone age 60 or older
Exception:
- Adults with dementia can be any age
Caregiver Eligibility:
- Anyone age 18 or older caring for someone who meets care recipient eligibility
Special Populations:
- Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities
- Grandparents or other relatives age 55 or older caring for children (age 18 and under)
To be connected to your local AAA within Arizona, call:
(602) 542-4446
State System of Home and Community-Based Services (HCBS) |
|
| Caregiver Assessment in Medicaid HCBS Waiver Program | No |
| At Least One State Program with Consumer-Directed Option for Family Caregivers | Yes |
| Lifespan Respite Grant | Yes |
| State Respite Coalition | Yes |
Workplace Benefits for Family Caregivers |
|
| Paid Family Leave | No |
| Unemployment Insurance for Family Caregivers | No |
| Paid Sick Days | No |
| Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave | Yes |
Miscellaneous Statewide Programs, Regulations and Legislation |
|
| State Alzheimer’s Plan | No |
| Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) | Yes |
| State Policy Permitting Delegation of 16 Nursing Tasks | No |
| CARE Act* |
No |
* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.
While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:
- The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
- The family caregiver is notified if the loved one is to be discharged to another facility or back home.
- The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.
Disease-Specific Organizations
Provides a variety of services throughout Arizona for people with Parkinson's and their family members and caregivers, including:
- Education and training
- Information and assistance
- Recreational programs
- Counseling
- Respite
- Support groups
Care Recipient Eligibility:
Eligibility varies by program
Caregiver Eligibility:
Eligibility varies by program
(602) 406-4931
Education and Events Calendar
Smart PatientsCAREGIVER STORIES
Gerry Sandusky, left, his wife Lee Ann and their two children Katy and Zack, with Gerry's dad, John Sandusky shortly before his passing.
