Family Care Navigator

Services for Care Recipients Living at Home

Provides information about end-of-life care. Offers hospice and palliative care for individuals who have advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(203) 315-7500

Intake and Admissions:
(203) 315-7540

(800) 8-HOSPICE

Government program assists low income individuals with a traumatic brain injury who require nursing level of care to remain independent in their own homes by providing help to pay for home and community based services including:
- Care management
- Adult day care
- In-home care
- Transportation
- Home modifications
- Home delivered meals
- Respite
- Independent living skills training
- Supplemental services

Care Recipient Eligibility:

Multiple requirements:
- Adults age 64 and younger with traumatic brain injury
- Require nursing level of care
- Low income (Medicaid eligible)

Caregiver Eligibility:

___

Toll free within Connecticut (800) 842-4300
(860) 297-4300
TDD/TYY: (800) 842-7303

Government program assists low income adults age 64 and younger with any type of disability who need help with activities of daily living, remain independent in their own homes by providing help to pay for home and community based services including:
- Care management
- In-home care
- Adult day care
- Home delivered meals
- Emergency response system
- Supplemental services

Care Recipient Eligibility:

Multiple requirements:
- Adults age 64 and younger with any type of disability
- Require help with activities of daily living
- Low income (Medicaid eligible)

Caregiver Eligibility:

___

(800) 842-1508
OR
(800) 842-4524

Association of in-home care and hospice providers. Its website offers a search tool that allows users to locate hospice and in-home care providers in their communities. Database consists of providers that are members of the Connecticut Association of Home Care.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(203) 265-9931

AAAs offer aging services, including:
- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
- Information and referral
- Peer counseling
- Care management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(860) 656-0430
(860)-586-2353 (TTY)

Pilot program with limited participation. Offers home and community based service to adults age 64 and younger who have a diagnosis of a degenerative disorder such as Alzheimer's disease or Multiple Sclerosis and require nursing level of care.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 18 - 64 with a diagnosis of a degenerative neurological disease
- Require nursing level of care
- Low income (But not Medicaid eligible)
- Not eligible for Personal Care Assistance (PCA) waiver

*Space is limited

Caregiver Eligibility:

___

Within Connecticut, call: (800) 445-5394
Outside Connecticut, call: (860) 424-4904

Government program assists low income older adults who require nursing level of care remain in their own homes by helping to pay for home and community based services including:
- Care management
- Adult day care
- In-home care
- Home delivered meals
- Home modifications

Care Recipient Eligibility:

Multiple requirements:
- Adults age 65 or older
- Require nursing level of care
- Low income

Caregiver Eligibility:

___

Within Connecticut, call: (800) 445-5394
(860) 424-4904

Outside Connecticut, call: (860) 424-4904

Statewide program assists people with disabilities obtain assistive devices and remain independent in their community by providing services including:
- Information and referral
- Assistive technology demonstrations
- Assistive technology re-use program
- Option to borrow assistive technologies for a limited period of time
- Information on low interest rate loans for purchase of assistive technology devices

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

Within Connecticut, call:(800) 537-2549
TTY:(860) 424-4839

Outside Connecticut, call: (860) 424-4881

Government program assists older adults and adults with disabilities pay for prescription medication. ConnPACE has an enrollment fee and a co-payment for each filled prescription.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 65 or older
OR
Adults 18 or older with any type of disability
- Low income (But not a current Medicaid Beneficiary)

Caregiver Eligibility:

___

(855) 626-6632
TTD/TTY: 800-842-4524

LeadingAge Connecticut is a membership organization representing over 130 not-for-profit mission driven provider organizations serving elderly and disabled individuals across the continuum of care, including nursing homes, residential care homes, housing for the elderly, continuing care retirement communities, adult day centers, home care agencies and assisted living.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(860) 828-2903

Adult Day Care Center Information
(860) 828-8653

Government program assists low income adults age 64 and younger with any type of disability remain independent in their own homes by providing a personal care assistant.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 18 - 64 with any type of disability
- Require help with activities of daily living
- Low income (Medicaid eligible)

Caregiver Eligibility:

___

Rewarding Work, a nonprofit company, provides a web-based resource to help older adults and people with disabilities hire personal care assistants (PCAs) and direct care workers. Also provides a free resource for workers who are interested to find jobs as PCAs. Rewarding Work presently operates in Connecticut , Massachusetts , Rhode Island , New Jersey and Vermont .

Care Recipient Eligibility:

Older adults and adults with disabilities

Caregiver Eligibility:

___

(866) 211 9675

This state department helps residents of Connecticut with disabilities to obtain and retain employment. It provides information and referral services for independent living.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

(800) 842-8320
(800) 537-2549
(860) 424-4844
TTY:(860) 424-4839

Resources on Living Arrangements for Care Recipients

Provides information about end-of-life care. Offers hospice and palliative care for individuals who have advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(203) 315-7500

Intake and Admissions:
(203) 315-7540

(800) 8-HOSPICE

Non-profit organization offers assisted living and skilled nursing in its own facilities specializing in dementia care. Other services include:
- Information and referral
- Respite care
- Adult day care programs
- Support groups
- Education programs

Care Recipient Eligibility:

Adults with dementia of any age

Caregiver Eligibility:

Anyone age 18 and older caring for someone with dementia

(860) 628-9000

Association of assisted living facilities. Its website offers a listing of assisted living facilities in Connecticut. Database consists of providers that are members of CALA.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(860) 434-5760

Association of in-home care and hospice providers. Its website offers a search tool that allows users to locate hospice and in-home care providers in their communities. Database consists of providers that are members of the Connecticut Association of Home Care.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(203) 265-9931

AAAs offer aging services, including:
- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

Government program assists older adults and adults with disabilities pay for prescription medication. ConnPACE has an enrollment fee and a co-payment for each filled prescription.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 65 or older
OR
Adults 18 or older with any type of disability
- Low income (But not a current Medicaid Beneficiary)

Caregiver Eligibility:

___

(855) 626-6632
TTD/TTY: 800-842-4524

Government program matches older persons with physical needs or financial difficulties with suitable house mates who agree to offer some care in exchange for reduced rent. The program also offers housing counseling. One person in each match must be age 60 or older.

Care Recipient Eligibility:

One person in each match must be age 60 or older with financial need or physical difficulty

Caregiver Eligibility:

One person in each match must be age 60 or older with financial need or physical difficulty

Hartford
(860) 594-4197

New Haven
(203) 785-8533

New London
(860) 892 7042 extension 413

Newington
(860) 665-8778

Norwich
(860) 886-4736
(800) 690-6998

LeadingAge Connecticut is a membership organization representing over 130 not-for-profit mission driven provider organizations serving elderly and disabled individuals across the continuum of care, including nursing homes, residential care homes, housing for the elderly, continuing care retirement communities, adult day centers, home care agencies and assisted living.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(860) 828-2903

Adult Day Care Center Information
(860) 828-8653

Services & Policies for Family Caregivers

Non-profit organization offers assisted living and skilled nursing in its own facilities specializing in dementia care. Other services include:
- Information and referral
- Respite care
- Adult day care programs
- Support groups
- Education programs

Care Recipient Eligibility:

Adults with dementia of any age

Caregiver Eligibility:

Anyone age 18 and older caring for someone with dementia

(860) 628-9000

Government program assists family caregivers who care for adults with a diagnosis of Alzheimer's disease or related dementia by helping to pay for home and community based services.

Care Recipient Eligibility:

Multiple requirements:
- Adults with a diagnosis of Alzheimer's disease or related dementia
- Low income
- Not enrolled in Connecticut Homecare Program
- Able to afford co-payment for service

Caregiver Eligibility:

Anyone caring for someone who meets care receiver eligibility criteria

To apply, call your local Area Agency on Aging:
Statewide Toll-free Phone:
(800) 994-9422
Senior Resources
Phone: (860) 887-3561
North Central Area Agency on Aging:
Phone: (860) 724-6443 ext. 272
Agency on Aging of South Central Connecticut
Phone: (203) 785-8533
Southwestern Connecticut Agency on Aging
Phone: (203) 333-9288
Western Connecticut Area Agency on Aging
Phone: (203) 757-5449
OR
Call the Alzheimer' Association, CT Chapter: (800) 272-3900

Provides information and referral services to assist caregivers or family in obtaining respite care.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Within Connecticut, call: (877) 737-1966

Outside Connecticut, call: (860) 513-0172

FCSP services for family caregivers are provided through local area agencies on aging (AAAs) and include:
- Information
- Assistance
- Individual counseling, support groups and caregiver training
- Respite care
- Limited supplemental services, such as transportation and home modifications

Care Recipient Eligibility:

- Adults age 60 and older
Exception:
- Adults with dementia can be any age

Caregiver Eligibility:

- Anyone age 18 and older caring for someone who meets care receiver eligibility
Special Populations:
- Adults age 55 and older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities
- Grandparents or other relatives age 55 and older caring for children (age 18 and under)

Within Connecticut, call: (800) 994-9422
OR
(866) 218-6631

Outside Connecticut, call: (860) 424-5274

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program No
At Least One State Program with Consumer-Directed Option for Family Caregivers No
Lifespan Respite Grant No
State Respite Coalition No

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave No
Unemployment Insurance for Family Caregivers Yes
Paid Sick Days Yes
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave No

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan Yes
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) Yes
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

Yes

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

General Information & Assistance

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

AAAs offer aging services, including:
- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

Website offers online search tool to help users locate aging and disability services in Connecticut including:
- Home and community based services
- Nursing home facilities
- Transportation
- Legal assistance
- Support groups
- Hospice

(This list is not exhaustive, please visit website for information on more services)

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Within Connecticut, call: 211

Government website offers online information of long term care services and programs in Connecticut. Helps consumers locate services and programs, and aging agencies in their communities. It can be searched by category.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

For assistance call Info line by dialing 2-1-1

Out-of-state dial (800) 203-1234

Government Health & Disability Programs

Assists individuals and families with eligibility questions and problems related to Medicare and Medicaid, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Adults age 60 or older
OR
Adults with any type of disability

Caregiver Eligibility:

Anyone

(800) 994-9422

AAAs offer aging services, including:
- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

Partnership program between private insurance companies and Medicaid, provides long term care insurance as part of Medicaid coverage.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

___

(800) 286-2214
(860) 418-6318

Provides aged or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans' benefits to the federal government.

Care Recipient Eligibility:

Veterans who are residents of Connecticut

Caregiver Eligibility:

Family members of a veteran

(800) 550-0000 or
(866) 928-8387 (Within Connecticut)
(860) 616-3600 (Outside Connecticut)

Provides health screening services, follow-up care and health promotion and wellness programs. Services include:
- Breast exams
- Colorectal exams
- Prostate exams
- Dental checkups
- Mental health screenings
- Nutritional programs
- Exercise programs

Care Recipient Eligibility:

Adults age 60 or older

Caregiver Eligibility:

___

(860) 424-5274 or
(866) 218-6631 (Toll Free in Connecticut)

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility:

Must be low-income - based on specific government criteria

Caregiver Eligibility:

___

(800) 842-1508
OR
(855) 6-CONNECT (1-855-626-6632)

TTD/TTY: (800) 842-4524

Legal Help & Advocacy

Assists individuals and families with eligibility questions and problems related to Medicare and Medicaid, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Adults age 60 or older
OR
Adults with any type of disability

Caregiver Eligibility:

Anyone

(800) 994-9422

AAAs offer aging services, including:
- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

Provides online legal information. Its helpline offers free counseling to older adults on civil legal matters including wills and finances and provides appropriate referrals.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Toll-free: (800) 453-3320
From Middletown and Hartford: (860) 344-0380

Legal aid programs for low income residents in Connecticut. Elder Law referral services include: POA, wills, funeral contracts, government benefits, housing, nursing homes, legal clinics, etc.

(800) 453-3320

A private, nonprofit civil law firm dedicated to helping low income individuals and seniors. Elder law division offers services for: POA, living wills, healthcare, funeral contracts, government benefits, housing, and consumer rights. 

(800) 453-3320

Provides elder law services listed on webpage. 

(800) 453-3320

Greater Hartford Legal Aid is a not-for-profit law firm whose attorneys provide low-income clients with free representation for civil legal issues.

(860) 541-5000

Free legal help for low income individuals.

(800) 453-3320

Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

(860) 424-5200

Toll Free in Connecticut:
(866) 388-1888

Provides services in the following areas: Child protection, consumer, criminal defense, education, family, housing, immigration, public benefits, disability rights, and workers rights.

(203) 946-4811

Protective Services for the Elderly assist older adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.

Care Recipient Eligibility:

Adults age 60 or older

Caregiver Eligibility:

Anyone

Within Connecticut, call: (888) 385-4225

Outside Connecticut, call: (800) 203-1234

Nonprofit telephone hotline helping Connecticut residents with legal issues regarding: Employment, public benefits, housing, consumer rights, and family law. Offers elder law services in addition.  

(800) 453-3320