Family Care Navigator

General Information & Assistance

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

The ADRC of Northwest Georgia provides information and access to long-term care support and services.

Care Recipient Eligibility:

Anyone 18 or older with functional disabilities and persons of all ages with development disabilities.

Caregiver Eligibility:

Anyone

Check website for local contact information.

AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Services & Policies for Family Caregivers

FCSP services for family caregivers are provided through local area agencies on aging (AAAs) and include:
- Information
- Assistance
- Individual counseling, support groups and caregiver training
- Respite care
- Limited supplemental services, such as transportation and home modifications

Care Recipient Eligibility:

- Adults age 60 and older
Exception:
- Adults with dementia can be any age

Caregiver Eligibility:

- Anyone age 18 and older caring for someone who meets care receiver eligibility
Special Populations:
- Adults age 55 and older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities
- Grandparents or other relatives age 55 and older caring for children (age 18 and under)

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Offers adult day care services to adults with dementia and other chronic conditions, and respite to their caregivers in rural areas or the borough of a large metropolitan area.

Care Recipient Eligibility:

Adults with dementia or other chronic conditions

Caregiver Eligibility:

Family Caregiver

(800) 436-7442 (GEORGIA)

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program Yes
At Least One State Program with Consumer-Directed Option for Family Caregivers Yes
Lifespan Respite Grant No
State Respite Coalition No

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave No
Unemployment Insurance for Family Caregivers No
Paid Sick Days No
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave Yes

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan Yes
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) No
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

No

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

Hosted by Georgia Southwestern State University and provides information on caregiver programs, education and training, a community forum, publications and current events in caregiving for family and professional caregivers.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(229) 928-1234

Services for Care Recipients Living at Home

CCSP is a government program that offers financial assistance to qualifying individuals to help pay for home and community based services including:
- In-home care
- Adult day care
- Out of home respite
- Home delivered meals

Care Recipient Eligibility:

Multiple Requirements:
- Adults age 60 or older
OR
Individuals with disablities
- Low Income (Medicaid Eligible)
- Require nursing level of care

Caregiver Eligibility:

___

(866) 552-4464

Provides an online directory of adult day care and adult day health care centers in Georgia.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

Check website for local contact information.

AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Offers an online Find an Agency search tool which allows users to locate providers of in-home care in their area. Database consists of agencies licensed by the state of Georgia.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(770) 565-4531

This state department helps residents of Georgia with disabilities to obtain and retain employment. It provides information and referral services for independent living.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

Toll Free: (866) 489-0001

Provides information about end-of-life care. Its online Find a Provider search allows the user to search for member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 924-6073

A phone service that makes receiving and making phone calls accessible to people who have hearing and speech disabilities.

Care Recipient Eligibility:

People with Hearing and speech impairments

Caregiver Eligibility:

Anyone

To access the service, call: 7-1-1
24 hours a day

For information about the service, call:
(866) 694-5824 (Voice/TTY)

Government program provides information and referral services for assistive technology including a short-term assistive technology device loan.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

Voice: (404) 894-0541
Toll Free: (800) 497-8665

Offers adult day care services to adults with dementia and other chronic conditions, and respite to their caregivers in rural areas or the borough of a large metropolitan area.

Care Recipient Eligibility:

Adults with dementia or other chronic conditions

Caregiver Eligibility:

Family Caregiver

(800) 436-7442 (GEORGIA)

Government program that offers job training to people with disabilities and helps them obtain and maintain employment.

Care Recipient Eligibility:

Multiple requirements:
- Low-income
- Adults age 55 or older

Caregiver Eligibility:

___

(800) 436-7442 (GEORGIA)

Offers comprehensive care management to assist frail elderly persons and adults with disabilities to remain at home by linking primary medical care with home and community based services.

Care Recipient Eligibility:

Multiple Requirements:
- Adults age 65 and older or adults with disabilities
- Low income (Medicaid Eligible)
- Require nursing level of care

Caregiver Eligibility:

___

(404) 463-6570

A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
- Information and Referral
- Peer counseling
- Care Management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

Anyone

(888) 288-9780

(770) 270-6860

Resources on Living Arrangements for Care Recipients

AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Provides information about end-of-life care. Its online Find a Provider search allows the user to search for member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 924-6073

Government Health & Disability Programs

Provides legal representation, information and assistance for all civil matters including:
- Elder law
- Housing
- Elder abuse and neglect
- Supplemental Security Income (SSI)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

___

(866) 552-4464 or
Senior Legal Hotline
(888) 257-9519

Offers information on services and benefits for Veterans.

(404) 656-2300

AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Provides Georgia's aged or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans' benefits to the federal government.

Care Recipient Eligibility:

Veterans who are residents of Georgia

Caregiver Eligibility:

Family members of a veteran

Public Information:
(404) 656-5933 or
(800) 436-7442 (GEORGIA)

An online service of the Georgia State Government to help residents of Georgia determine their eligibility and apply for federal, state and local benefit programs including Medicare, Medicaid, food stamps, and other services. Includes directories of health care providers.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(866) 211-0950 or
(770) 570-3373
Monday -Friday 8:00 am - 7:00 pm

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare beneficiary

Caregiver Eligibility:

Anyone

(866) 552-4464

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility:

Must be low-income - based on specific government criteria

Caregiver Eligibility:

___

(866) 211-0950 or
(800) 869-1150

Legal Help & Advocacy

Referrals and legal representation to low income, minority, and the elderly.  Senior Citizens Law Project: Program for those aged 60 and over that provide aid in solving income and health care benefits. 

(404) 657-9915

Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.

Care Recipient Eligibility:

Adults age 60 or older and adults with disabilities

Caregiver Eligibility:

Anyone

(866) 552-4464

AAAs offer aging services, including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Georgia, call:
(866) 552-4464

Provides adults aged 60 and over with legal representation, information and education in civil legal matters. Program services include free: Legal information, counseling, case representation, and education.

(404) 657-5285

Offers information on a variety of legal issues such as elder law, disability, housing, health etc. Legal representation is available to qualifying individuals.

Care Recipient Eligibility:

Low income residents of Georgia

Caregiver Eligibility:

Anyone

(404) 206-5175
(800) 498-9469
TDD: (800) 225-0056

Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

(888) 454-5826
TTY: (404) 657-1929

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare beneficiary

Caregiver Eligibility:

Anyone

(866) 552-4464

Disease-Specific Organizations

Provides support, information and educational services to people with cancer and their families.
Services include:
- Tobacco Quit Hotline
- Information on Treatment and Prevention
- Caregiver Education

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(404) 584-7720

Non-profit provides information and services to people with Diabetes and their families including food donations, free educational materials, and emergency diabetes medication.

Care Recipient Eligibility:

Resident of Georgia.
Eligibility variable by program.

Caregiver Eligibility:

Anyone

(678) 310-4432

Provides information and education to people with brain tumors and their families including support groups.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(404) 843-3700

Caregiver Compensation

Georgia's Community Care Services Program is a Medicaid waiver that is intended to assist older adults or individuals with physical disability to remain living at home. While this program offers "consumer direction", a family member being hired and compensated as a caregiver is rare in Georgia. Services may include: 

-Adult Day Health

-24 hour care personal care supervision

-Emergency Response Services

-Home-delivered Meals

-Skilled nursing services in the home

-Respite Care

-Personal Support Services

Care Recipient Eligibility:

-Must be a resident of Georgia

-Must be 60+ OR,

-Require nursing level of care/have physical limitations

-Must be Medicaid eligible

Caregiver Eligibility:

Anyone (excluding spouses)

Georgia Department of Community Health main office: 404.656.4507