Family Care Navigator

Legal Help & Advocacy

Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.

Care Recipient Eligibility:

Adults age 60 or older and adults with disabilities

Caregiver Eligibility:

Anyone

(800) 917-7383
or
(800) 243-3425

AAAs offer aging services, including:

- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

(800) 243-3425

OR

(410) 767-1100 Monday - Friday 8:00 a.m. - 5:00 p.m.

Also, see website for local contact information

Elder rights division provides full legal representation and services to individuals aged 60 and over. Popular topics of aid include: Financial issues, SSI, social security, Medicaid, and nursing home discharge questions. 

(866) 635-2948

Low income legal services for residents of Maryland.

(410) 576-9494

Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

(410) 767-1108

Non - profit organization provides free legal assistance to low-income adults and adults age 60 or older. Assistance is available for civil law issues such as child support, consumer rights, tenants - private and subsidized housing, nursing homes, assisted living, workers' rights, government benefits. Services include:
- Information and referral
- Legal representation
- Advocacy

Care Recipient Eligibility:

Adults age 60 and older
OR
Low income adults (based off of specific government criteria)

Caregiver Eligibility:

___

(800) 896-4213

See website for local contact information

Sixty Plus Legal Program (preparation of simple wills, advance directives, and deeds for seniors with low and moderate incomes) and the Medical Assistance Long Term Care Representation Program (representation of individuals improperly denied nursing home Medicaid coverage). 

(410) 539-3112

Provides free and low cost legal representation to Maryland residents. 

(800) 510-0050

Program assists adults age 60 and older by providing legal information and referral services. For older adults who are low income based off of specific criteria, there is legal representation for a reduced fee in cases involving simple wills, living wills, powers of attorney, small estates, and deed changes.

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

___

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare beneficiary

Caregiver Eligibility:

Anyone

Services for Care Recipients Living at Home

Government program assists low income adults with a diagnosis of traumatic brain injury who live in an institutional care facility by helping to pay for services including:
- Care management
- Residential habilitation
- Day habilitation
- Vocational rehabilitation
- Individual Support Services

Care Recipient Eligibility:

Multiple requirements:
- Adults age 22 - 64
- Diagnosis of traumatic brain injury (after age 21)
- Require nursing level of care
- Currently living in an institutional care facility
- Low income (Medicaid eligible)

*Space is limited

Caregiver Eligibility:

___

(410) 402-8476

Government programs assists individuals with any type of disability remain independent in the community by helping to pay for in-home care. Also, assists residents of nursing homes return to the community, if they are able to do so safely, by managing the transition and providing the appropriate community based services.

*Cost of program is based on a sliding scale determined by participant's income.
*Program is consumer directed, allowing care receiver to hire, train, supervise, pay, and fire their own attendants.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 18 - 64
- Physically disabled
- Require nursing level of care

Caregiver Eligibility:

____

(410) 767-6025
TTY: (800) 637-4113

Government program provides in-home care services to low or moderate income older adults living in designated senior housing settings who need help with activities of daily living. It is offered through Catholic Charities, which is a non-profit Organization. Services include:

- Chore services
- Meals
- Limited personal care

*Cost of program is based on a sliding scale determined by participant's income.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 62 and older
- Need help with activities of daily living
- Low or moderate income
- Live within a designated senior housing building

Caregiver Eligibility:

___

For information on the program, call (443) 798-3423.

To apply, click here

Waiver Services Can Include:

Assisted Living
Medical Day Care
Family Training
Case Management
Senior Center Plus
Dietician and Nutritionist Services
Behavioral Consultation

Waiver Participant's Medicaid Services May Include:

Personal Assistance Services
Personal Emergency Response Systems
Technology
Environmental Assessments
Accessibility Adaptations
Consumer Training
Supports Planning
Transitions Services
Nurse Monitoring
Home Delivered Meals
Other medical services and equipmen

Care Recipient Eligibility:

Multiple requirements:
- Adults age 18 - 59
- Physically disabled
- Require nursing level of care
- Low income (Medicaid eligible)

*Space is limited
*Priority is given to adults currently living a nursing home facility.

Caregiver Eligibility:

____

If you currently live within a nursing facility, contact Medicaid's Long Term Care and Waiver Services by calling 410-767-1739 or 1-877-463-3464.

If you live in the community, to put your name on the Waiver Interest List you should contact Maryland Access Point (MAP) of Baltimore County by calling 410-887-2594.

Association of hospice and palliative care providers. Its website provides a listing of hospice and palliative care providers by county allowing users to locate one in their community.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 421-5024

AAAs offer aging services, including:

- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

(800) 243-3425

OR

(410) 767-1100 Monday - Friday 8:00 a.m. - 5:00 p.m.

Also, see website for local contact information

Association of adult day care providers. Its website provides information on selecting adult day care services and allows users to search for providers by county, city, zip code, and provider name.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 725-1300

Lifespan Network/MAADS:
(410) 381-1176 ext. 221

This state department helps residents of Maryland with disabilities to obtain and retain employment. It provides information and referral services for independent living.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

(410) 554-9442
(888) 554-0334

A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:

- Information and referral
- Peer counseling
- Care management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

____

240-599-7966 or
240-599-7965

Program assists people with disabilities obtain assistive devices and remain independent in their community by providing services including:
- Information and referral
- Assistive technology demonstrations
- Option to borrow assistive technologies for a limited period of time
- Assistive technology re-use program
- Low interest rate loans for purchase of assistive technology devices

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(800) TECH TAP (1-800-832-4827)

TTY: (866) 881-7488

Association of in-home care providers. Its website allows users to search for providers by city or company name.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(301) 920-2069

Government agency responsible for inspecting and licensing long-term care providers as well as health issues in Maine. Provides online directories of:
- Assisted living facilities
- Adult day care facilities
- Specialized Alzheimer's disease units

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 262-2232

Government agency responsible for inspecting and licensing long-term care providers as well as health issues in Maryland. Provides online directories of:

- Home health care agencies
- Nursing homes
- Assisted living facilities
- Hospice
- Adult day care facilities

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 767-6500 or 1-877-463-3464

PACE programs in Maryland coordinate and provide the entire continuum of care and services to their older enrollees with chronic care needs to enable them to continue living safely in the community as long as possible. Care and services include:
- Adult day health care
- Medical care
- Home health care and personal care
- All necessary prescription drugs
- Social services
- Respite care
- Hospital and nursing home care when necessary

Care Recipient Eligibility:

Multiple requirements:
- Adults age 55 or older
- Certified or certifiable for placement in a nursing facility
- Live within a site's service area and able to live safely in the community at time of enrollment

* If not eligible for Medicare and/or Medicaid, private payment is accepted
*Space is limited

Caregiver Eligibility:

___

Hopkins ElderPlus
Baltimore
(410) 550-7047
(410) 550-8093

Government program provides care management services for older adults living at home or in the community. In cases where older adult is low income, program helps to pay for home and community based services including:

- Personal care
- Chore services
- Home-delivered meals
- Transportation

Care Recipient Eligibility:

Multiple requirements:

- Adults age 65 and older
- Require nursing level of care
- Live at home or in the community

Caregiver Eligibility:

___

(800) 243-3425

Also, visit the Department of Aging's website for local contacts.

Disease-Specific Organizations

Government program assists low income adults with a diagnosis of traumatic brain injury who live in an institutional care facility by helping to pay for services including:
- Care management
- Residential habilitation
- Day habilitation
- Vocational rehabilitation
- Individual Support Services

Care Recipient Eligibility:

Multiple requirements:
- Adults age 22 - 64
- Diagnosis of traumatic brain injury (after age 21)
- Require nursing level of care
- Currently living in an institutional care facility
- Low income (Medicaid eligible)

*Space is limited

Caregiver Eligibility:

___

(410) 402-8476

Services & Policies for Family Caregivers

- Information and referral
- Individual counseling and caregiver training
- Respite care (limited)
This program is only for residents that live in Washington, Kent, Caroline and Talbot Counties or Baltimore City.

Care Recipient Eligibility:

Multiple requirements:
- Adults with Alzheimer's disease or dementia or any other memory disorder
- Live in Washington, Kent, Caroline and Talbot Counties or Baltimore City

Caregiver Eligibility:

Multiple requirements:
- Hispanic
- Adults age 18 and older caring for someone who meets care receiver eligibility

(410) 396-4932

FCSP services for family caregivers are provided through local area agencies on aging (AAAs) and include:
- Information
- Assistance
- Individual counseling, support groups and caregiver training
- Respite care
- Caregiver to caregiver online message board
- Limited supplemental services, such as transportation and home modifications

Care Recipient Eligibility:

- Adults age 60 and older
Exception:
- Adults with dementia can be any age

Caregiver Eligibility:

- Adults age 18 and older caring for someone who meets care receiver eligibility
Special Populations:
- Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities
- Grandparents or other relatives age 55 or older caring for children (age 18 and under)

To be connected to your local AAA within Maryland, call: (800) 243-3425
Monday-Friday
8:00am-5:00pm

For those calling from outside Maryland, see website for local contact information

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program No
At Least One State Program with Consumer-Directed Option for Family Caregivers No
Lifespan Respite Grant No
State Respite Coalition No

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave No
Unemployment Insurance for Family Caregivers No
Paid Sick Days No
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave No

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan Yes
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) Yes
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

Yes

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

Government program provides respite for caregivers by offering recreational activities for older adults who are physically frail or cognitively impaired. Services are offered within 41 specialized senior centers in Maryland.

*Cost of program is based on a sliding scale determined by participant's income. Medicaid may cover some of the cost.

Care Recipient Eligibility:

Older adults who are physically frail or cognitively impaired

Caregiver Eligibility:

Adults caring for someone who meets care receiver eligibility

(800) 243-3425
Monday-Friday
8:00am-5:00pm

For those calling from outside Maryland, see website for local contact information

General Information & Assistance

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

The Aging and Disability Resource Center (ADRC) of Maryland provides information and access to long-term care support and services.

Care Recipient Eligibility:

Persons of all ages with functional and developmental disabilities
OR
Adults age 60 and over

Caregiver Eligibility:

Anyone caring for someone who meets care receiver eligibility.

(800) 243-3425

AAAs offer aging services, including:

- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

(800) 243-3425

OR

(410) 767-1100 Monday - Friday 8:00 a.m. - 5:00 p.m.

Also, see website for local contact information

Government Health & Disability Programs

Offers local county resources for veterans and their families.

(410) 260-3838

Program helps employed adults with disabilities to stay qualified for government medical assistance. Program participant is required to pay a biannual fee.

Care Recipient Eligibility:

Multiple requirements:
- Adults age 18 - 64
- Adult with any type of disability
- Employed
- Low income
- Able to pay biannual fee

Caregiver Eligibility:

___

Within Maryland, call: (800) 637-4113 (Voice/TTY)

Outside Maryland, call: (410) 767-3660

AAAs offer aging services, including:

- Information and assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Anyone age 60 or older

Caregiver Eligibility:

Anyone

(800) 243-3425

OR

(410) 767-1100 Monday - Friday 8:00 a.m. - 5:00 p.m.

Also, see website for local contact information

Provides older adult and disabled veterans, and eligible spouses with rehabilitative, residential (assisted living, skilled nursing) healthcare and services. The VA also helps veterans and their families to present claims for veterans' benefits to the federal government and offers veterans low-cost loans to acquire farms and homes.

Care Recipient Eligibility:

Veterans who are residents of Maryland

Caregiver Eligibility:

Family members of a veteran

(410) 260-3838 (Office of the Secretary for general questions)
(800) 446-4926 Ext. 6450 (USVA compensation and benefit assistance)
(301) 884-8171 (Charlotte Hall Veterans Home)

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility:

Must be low-income - based on specific government criteria

Caregiver Eligibility:

___

(800) 977-7388
TTY: (800) 977-7389

Government agency responsible for inspecting and licensing long-term care providers as well as health issues in Maine. Provides online directories of:
- Assisted living facilities
- Adult day care facilities
- Specialized Alzheimer's disease units

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 262-2232

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare beneficiary

Caregiver Eligibility:

Anyone

Resources on Living Arrangements for Care Recipients

Association of nursing homes and assisted living facilities. Its website provides a search tool which allows users to locate facilities in their communities.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 290-5132

Association of hospice and palliative care providers. Its website provides a listing of hospice and palliative care providers by county allowing users to locate one in their community.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 421-5024

Government website provides online information about nursing homes and how to pay for them. Also provides a search tool that allows users to locate and compare nursing homes in their communities.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 764-3460

Government agency responsible for inspecting and licensing long-term care providers as well as health issues in Maine. Provides online directories of:
- Assisted living facilities
- Adult day care facilities
- Specialized Alzheimer's disease units

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 262-2232

Government agency responsible for inspecting and licensing long-term care providers as well as health issues in Maryland. Provides online directories of:

- Home health care agencies
- Nursing homes
- Assisted living facilities
- Hospice
- Adult day care facilities

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(410) 767-6500 or 1-877-463-3464

Government program assists older adults who need help with activities of daily living delay placement into a nursing facility by helping to pay for support services in an assisted living environment. Services include:

- In-home care
- 24-hour supervision
- Nutrition services
- Supplemental services

Care Recipient Eligibility:

Multiple requirements:

- Adults age 62 and older
- Need help with activities of daily living
- Low to moderate income

Caregiver Eligibility:

___

(410) 767-1100