Family Care Navigator

General Information & Assistance

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Online directory of aging and caregiver support services, which can be searched by category. Includes statewide resources and services available for seniors and people with disabilities.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

See website for local contact information.

AAAs offer aging services, including:
- Information and Assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Ohio, call:
(866) 243-5678

(614) 481-3511

Services & Policies for Family Caregivers

Government program that helps caregivers pay for respite services including:
- Adult day care
- In-home care
- short-term stay at a facility

Care Recipient Eligibility:

Multiple requirements:
- Adults age 60 and older
- Diagnosis of Alzheimer's or related Dementia

Caregiver Eligibility:

Anyone caring for someone who meets care receiver criteria

To be connected to your local AAA within Ohio, call:
(866) 243-5678

Drivers are required to self-report medical conditions that may impede their driving skills. The DMV is required to investigate reports received from law enforcement, family, and medical professionals of unsafe drivers. Drivers are then required to provide adequate documentation from their primary physician to obtain or renew their license. 

Information on "Medical Restriction" is available HERE
License renewal occurs every 4 years. 

(614) 752-7600

Provides online listings of support groups in Ohio and Northern Kentucky for individuals and their caregivers affected by:
- Alzheimer's/Dementia
- Cancer
- Diabetes
- Huntington's disease
- Aging parents

(This list is not exhaustive, please visit website for information on more services)

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(513) 721-2910

Online directory of aging and caregiver support services, which can be searched by category. Includes statewide resources and services available for seniors and people with disabilities.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

See website for local contact information.

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program Yes
At Least One State Program with Consumer-Directed Option for Family Caregivers Yes
Lifespan Respite Grant Yes
State Respite Coalition Yes

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave No
Unemployment Insurance for Family Caregivers No
Paid Sick Days No
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave No

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan No
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) Yes
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

Yes

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

Services for Care Recipients Living at Home

Offers information and financial help to assist people with disabilities get assistive technology and remain independent in their homes.

Care Recipient Eligibility:

Eligibility variable by program

Caregiver Eligibility:

___

(866) 801-7306
(800) 784-3425

Provides information about end-of-life care. Clicking on the Ohio map allows the consumer to search for member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician in their area.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 313-6446

Provides online listings of support groups in Ohio and Northern Kentucky for individuals and their caregivers affected by:
- Alzheimer's/Dementia
- Cancer
- Diabetes
- Huntington's disease
- Aging parents

(This list is not exhaustive, please visit website for information on more services)

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(513) 721-2910

AAAs offer aging services, including:
- Information and Assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Ohio, call:
(866) 243-5678

(614) 481-3511

Offers directories of in-home care and hospice care providers. Database consists of in-home care and hospice agencies that are OCHC members.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(614) 885-0434

Provides information about end-of-life care. Its online Find a Provider search allows the consumer to locate member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 776-9513
(614) 763-0036

A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
- Information and Referral
- Peer counseling
- Care Management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(800) 566-7788

(614) 892-0390

Faith-based organization provides home and community based services to 29 counties around the major metropolitan areas* in Ohio. Services include:
- Adult day care
- In home care
- Transportation
- Home delivered meals
- Assistive devices

*Cincinnati, Sidney, Columbus, Cleveland, Toledo.

Care Recipient Eligibility:

Eligibility varies by program

Caregiver Eligibility:

___

Corporate Office: (800) 686-7800

(614) 888-7800

Provides information about end-of-life care and provides hospice and palliative care programs for individuals who have advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 698-6264

Resources on Living Arrangements for Care Recipients

Provides information about end-of-life care. Clicking on the Ohio map allows the consumer to search for member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician in their area.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 313-6446

An online resource that provides information and assistance on locating and choosing assisted living facilities in Ohio. The Find a Community section allows consumers to find assisted living facilities in their area.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(614) 481-1950

AAAs offer aging services, including:
- Information and Assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Ohio, call:
(866) 243-5678

(614) 481-3511

Offers directories of in-home care and hospice care providers. Database consists of in-home care and hospice agencies that are OCHC members.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(614) 885-0434

Provides information about end-of-life care. Its online Find a Provider search allows the consumer to locate member hospice and palliative care programs for individuals who have
advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 776-9513
(614) 763-0036

Faith-based organization provides home and community based services to 29 counties around the major metropolitan areas* in Ohio. Services include:
- Adult day care
- In home care
- Transportation
- Home delivered meals
- Assistive devices

*Cincinnati, Sidney, Columbus, Cleveland, Toledo.

Care Recipient Eligibility:

Eligibility varies by program

Caregiver Eligibility:

___

Corporate Office: (800) 686-7800

(614) 888-7800

Provides information about end-of-life care and provides hospice and palliative care programs for individuals who have advanced illness or have been considered terminally ill by a physician.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(877) 698-6264

Government Health & Disability Programs

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility:

Must be low-income - based on specific government criteria

Caregiver Eligibility:

___

(800) 324-8680
TTY:
(800) 292-3572

AAAs offer aging services, including:
- Information and Assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Ohio, call:
(866) 243-5678

(614) 481-3511

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare eligible

Caregiver Eligibility:

Anyone

(800) 686-1578

Provides aged or disabled veterans with rehabilitative, residential and medical care and services. The VA also helps veterans and their families to present claims for veterans' benefits to the federal government and offers veterans low-cost loans to acquire farms and homes.

Care Recipient Eligibility:

Veterans who are residents of Ohio

Caregiver Eligibility:

Family members of a veteran

(888) 387-6446
(614) 644-0898

Non - profit organization provides free legal and long term care assistance and counseling to people who are 60 and older and their families. Topics include:
- Elder and consumer law
- Medicare and Medicaid
- Pension/Pension recovery
- Referral

Care Recipient Eligibility:

Adults age 60 and over

Caregiver Eligibility:

Anyone

(800) 488-6070

Legal Help & Advocacy

Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.

Care Recipient Eligibility:

Adults age 60 or older and adults with disabilities

Caregiver Eligibility:

Anyone

See website for local phone numbers.

Nonprofit law firm serving legal needs of low-income individuals and seniors residing in central northeast Ohio.

(800) 998-9454

Elder law program assists individuals aged 60 and over in estate and end-of-life planning, consumer law, housing law, health, education, work and income and immigration. 

(888) 817-3777

Offers a variety of senior legal services including: Consumer issues, public benefits, family law, housing, and POA/Simple wills, and other advance directives. Full list please see webpage. 

(888) 246-4420

Represents low income residents of the Cincinnati metro in the following areas of law: Housing, employment, domestic violence, education, family and child, immigrant. 

(800) 582-2682

AAAs offer aging services, including:
- Information and Assistance
- Care management
- Nutrition services (i.e., Meals on Wheels)
- Legal assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

Anyone

To be connected to your local AAA within Ohio, call:
(866) 243-5678

(614) 481-3511

Ohio state legal resource directory. 

(866) 529-6446

Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

(800) 282-1206

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare eligible

Caregiver Eligibility:

Anyone

(800) 686-1578

Elder law organization providing legal services for senior citizens and residents of Ohio. 

(800) 488-6070

Non - profit organization provides free legal and long term care assistance and counseling to people who are 60 and older and their families. Topics include:
- Elder and consumer law
- Medicare and Medicaid
- Pension/Pension recovery
- Referral

Care Recipient Eligibility:

Adults age 60 and over

Caregiver Eligibility:

Anyone

(800) 488-6070

Disease-Specific Organizations

The Central Ohio Chapter provides educational programs and support groups for people living with Alzheimer's disease and other forms of dementia, caregivers, and health care professionals. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 272-3900

Caregivers, survivors, and medical professionals are provided a wide range of services such as social, educational, and emotional support. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

 (330) 396-5800

Provides information and care consultation services to people with diabetes, their families, health professionals and the public including a free online newsletter.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(614) 884-4400

Provides brain tumor support group information and class schedules for informal educational discussions with a medical expert.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(614) 293-6428

The non-profit organization offers adults living with Parkinson's disease and caregivers services such as local events, classes, education programs, and support groups.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 630-3193

Caregiver Compensation

Ohio's ESP is a non-Medicaid program that assists elderly persons to remain living at home or within the community. This program allows certain family members, excluding spouses and legal guardians, to be hired and paid as the personal care provider. 

Care Recipient Eligibility:

-Must be a resident of Ohio

-Must reside in a participating county: Butler, Clinton, Hamilton, or Warren

  • Butler and Clinton county residents: Age 65+
  • Hamilton and Warren county residents: Age 60+

-Must require some assistance with Daily Living Activities 

-Must meet income requirements

Caregiver Eligibility:

Anyone (excluding spouses)

Ohio Council on Aging: 513-721-1025

*see website for specific county contact numbers

The MyCare Ohio Plan is a Medicaid program that assists elderly persons to remain living at home or within the community. This program allows certain family members, excluding spouses or legal guardians, to be hired and paid as the personal care provider. Other services may include:

  • Respite
  • Adult day care
  • Homemaker services
  • Personal care
  • Home delivered meals
  • Home modifications
  • Transportation
Care Recipient Eligibility:

-Must be a resident of Ohio

-Must be at least 65 years of age

-Must reside in one of the 29 participating counties

-Must be receiving services from both Medicare AND Medicaid

Caregiver Eligibility:

Anyone (excluding spouses)

Ohio Medicaid Consumer Hotline: 800-324-8680

Ohio's PASSPORT Waiver is a Medicaid program that assists elderly persons to remain living at home. This program allows certain family members, excluding spouses and legal guardians, to be hired and paid as the personal care provider. Other services may include:

  • Homemaker services
  • Transportation
  • Personal care
  • Home delivered meals
  • Adult day care
  • Case management
Care Recipient Eligibility:

-Must be a resident of Ohio 

-Must be at least 60 years of age

-Must require nursing facility level of care

-Must be Medicaid eligible

Caregiver Eligibility:

Anyone (excluding spouses)

PASSPORT Intake: 614-645-7250