Family Care Navigator

General Information & Assistance

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program's mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility:

N/A

Caregiver Eligibility:

N/A

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Government agency responsible for development, implementation and monitoring of a comprehensive system of community-based programs and services for seniors. Provides online program and services information about:
- Adult day programs
- Long term care
- In-home care
- Direct Care Workers
- Transportation
- Government benefits for Seniors

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 462-3000
TTY:
(401) 462-0740

ADRC provides information and access to aging and disability support and services including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 65 and older, persons of all ages with development disabilities and persons 18 and older with functional disabilities

Caregiver Eligibility:

Anyone

(401) 462-4444
TTY 
(401) 462-4445

Services & Policies for Family Caregivers

The DMV is required to investigate the self-reported conditions, reports received from law enforcement, and medical professionals. Drivers are then required to provide adequate documentation from their primary physician to obtain or renew their license. 

License renewal occurs every 5 years. Older adults (age 68+) must apply for license renewal every 2 years. 

 (401) 462-4368 

State System of Home and Community-Based Services (HCBS)

 
Caregiver Assessment in Medicaid HCBS Waiver Program No
At Least One State Program with Consumer-Directed Option for Family Caregivers Yes
Lifespan Respite Grant Yes
State Respite Coalition Yes

 

Workplace Benefits for Family Caregivers

 
Paid Family Leave Yes
Unemployment Insurance for Family Caregivers Yes
Paid Sick Days No
Preemptive Law Prohibiting local Governments from Establishing the Right Sick Leave No

 

Miscellaneous Statewide Programs, Regulations and Legislation

 
State Alzheimer’s Plan Yes
Uniform Adult Guardianship and Protective Proceedings Jurisdiction (UAGPPJA) Yes
State Policy Permitting Delegation of 16 Nursing Tasks No
CARE Act*

Yes

* The Caregiver Advise, Record, Enable (CARE) Act enables family caregivers to provide safe and effective home care to older adults. In particular, it supports family caregivers when their loved ones are admitted to the hospital, and helps them to learn how to safely provide care at home once their loved ones are discharged from a medical facility.

While the finer points of the CARE Act vary from state to state, it contains three central provisions in every version nationwide:

  1. The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
  2. The family caregiver is notified if the loved one is to be discharged to another facility or back home.
  3. The hospital or rehabilitation facility must provide an explanation and live instruction of the medical tasks—such as medication management, injections, wound care, and transfers—that the family caregiver will perform at home.

Services for Care Recipients Living at Home

Statewide program assists people with disabilities obtain assistive devices and remain independent in their community. Services include:
- Information and referral
- Device re-use
- Device loans
- Device demonstrations
- Training

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(401) 421-7005 ext. 421

HopeHealth is a non-profit organization serving thousands of people each year in Massachusetts and Rhode Island. The caregivers support patients and their families through all stages of illness, providing hospice care, palliative care, home care, and dementia and Alzheimer’s support services.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 338-6555
(401) 415-4200

Offers free or low cost medications to eligible individuals. Counseling on how to access this program is offered through the University of Rhode Island Pharmacy Outreach Program.

Care Recipient Eligibility:

Eligibility criteria vary. Please contact the University of Rhode Island (URI) Pharmacy Outreach Program to find out whether you qualify.

Caregiver Eligibility:

Anyone

(800) 215-9001
(401) 462-3000

This state department helps Rhode Islanders with disabilities to obtain and retain employment. It provides information and referral services for independent living.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

(401) 421-7005
TTY:
(401) 421-7016
Spanish
(401) 272-8090

Two PACE programs in Rhode Island coordinate and provide the entire continuum of care and services to their older enrollees with chronic care needs to enable them to continue living safely in the community as long as possible. Care and services include:
- Adult day health care
- Medical care
- Home health care and personal care
- All necessary prescription drugs
- Social services
- Respite care
- Hospital and nursing home care when necessary

Care Recipient Eligibility:

Multiple requirements:
- Adults age 55 or older
- Certified or certifiable for placement in a nursing facility
- Live within a site's service area and able to live safely in the community at time of enrollment
* If not eligible for Medicare and/or Medicaid, private payment is accepted
*Space is limited

Caregiver Eligibility:

___

CareLink, Inc.
Providence:
(401) 490-7610

PACE Organization of Rhode Island:
(401) 490-6566

Rewarding Work, a nonprofit company, provides a web-based resource to help older adults and people with disabilities hire personal care assistants (PCAs) and direct care workers. Also provides a free resource for workers who are interested to find jobs as PCAs. Rewarding Work presently operates in Connecticut, Massachusetts, Rhode Island, New Jersey and Vermont.

Care Recipient Eligibility:

Older adults and adults with disabilities

Caregiver Eligibility:

___

(866) 211 9675

Government program that provides telephone assistive technology to individuals with hearing or speech impairments.

Care Recipient Eligibility:

Multiple requirements:
- Individuals with hearing and speech impairments
- Low income

Caregiver Eligibility:

___

(401) 421-7005 x357

(401) 222-1679 (TTY)

Online information and listing of adult day centers in Rhode Island.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

See website for local listings

Offers an online directory of hospice providers and palliative care programs.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 222-5960

Online directory that helps consumers locate providers of home care and hospice services. Data base consists of home care agencies that are RIPHC members.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 254-8495

Government program assists older persons and adults with disabilities pay for prescription medication.

Assistance also available in Spanish and Portuguese.

Care Recipient Eligibility:

Eligibility varies by program

Caregiver Eligibility:

___

(401) 462-3000
TTY:
(401) 462-0740

The state of Rhode Island partners with a network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
- Information and Referral
- Peer counseling
- Care Management
- Independent living skills training
- Individual and systems change advocacy
- Benefits counseling
- Employment readiness training
- Housing referrals
- Assistive technology services
- Legal aid

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(866) 857-1161 (Ocean State Centers for Independent Living - Toll Free)
(401) 738-1013 (Ocean State Centers for Independent Living)
(401) 725-1966 (Pari Independent Living Center)

Provides information and referral services regarding assistive technology.

Care Recipient Eligibility:

Individuals with any type of disability

Caregiver Eligibility:

___

From within Rhode Island
(800) 916-8324
Outside of Rhode Island
(401) 463-0202

ADRC provides information and access to aging and disability support and services including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 65 and older, persons of all ages with development disabilities and persons 18 and older with functional disabilities

Caregiver Eligibility:

Anyone

(401) 462-4444
TTY 
(401) 462-4445

Resources on Living Arrangements for Care Recipients

HopeHealth is a non-profit organization serving thousands of people each year in Massachusetts and Rhode Island. The caregivers support patients and their families through all stages of illness, providing hospice care, palliative care, home care, and dementia and Alzheimer’s support services.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 338-6555
(401) 415-4200

Offers free or low cost medications to eligible individuals. Counseling on how to access this program is offered through the University of Rhode Island Pharmacy Outreach Program.

Care Recipient Eligibility:

Eligibility criteria vary. Please contact the University of Rhode Island (URI) Pharmacy Outreach Program to find out whether you qualify.

Caregiver Eligibility:

Anyone

(800) 215-9001
(401) 462-3000

Provides information on assisted living facilities. Its online Find a Resident allows consumers to search for assisted living facilities in Rhode Island.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 435-8888

Offers an online directory of hospice providers and palliative care programs.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 222-5960

Provides information on long term care options. Its consumer link provides an online Find a Facility which allows consumers to search for long term care housing in Rhode Island.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 732-9333

Online directory that helps consumers locate providers of home care and hospice services. Data base consists of home care agencies that are RIPHC members.

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 254-8495

Government program assists older persons and adults with disabilities pay for prescription medication.

Assistance also available in Spanish and Portuguese.

Care Recipient Eligibility:

Eligibility varies by program

Caregiver Eligibility:

___

(401) 462-3000
TTY:
(401) 462-0740

ADRC provides information and access to aging and disability support and services including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 65 and older, persons of all ages with development disabilities and persons 18 and older with functional disabilities

Caregiver Eligibility:

Anyone

(401) 462-4444
TTY 
(401) 462-4445

Government Health & Disability Programs

Provides Rhode Island's aged or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans' benefits to the federal government.

Care Recipient Eligibility:

Veterans who are residents of Rhode Island

Caregiver Eligibility:

Family members of a veteran

(401) 253-8000

Veterans Affairs: (401) 254-8495

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility:

Must be low-income - based on specific government criteria

Caregiver Eligibility:

___

For general information, call the Department of Human Services Info Line: (401) 462-5300

To apply, See website for local numbers

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare eligible

Caregiver Eligibility:

Anyone

(401) 462-3000
TTY:
(401) 462-0740

ADRC provides information and access to aging and disability support and services including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 65 and older, persons of all ages with development disabilities and persons 18 and older with functional disabilities

Caregiver Eligibility:

Anyone

(401) 462-4444
TTY 
(401) 462-4445

Legal Help & Advocacy

Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.

Care Recipient Eligibility:

Adults age 60 and older and adults with disabilities

Caregiver Eligibility:

Anyone

(402) 462-0555

Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes, residential care facilities for the elderly, and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.

Care Recipient Eligibility:

Resident in a long-term care facility

Caregiver Eligibility:

Anyone

(401) 785-3340

Provides legal information on topics including:
- Advance directives
- Wills
- Fraud

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

___

DEA Main number: (401) 462-3000
Providence:
401-274- 2652, or 401-272-5335 (TTY), or 1-800-662-5034
Newport:
401-521-5040 (Voice) or 401-421-1666

Provides legal information and assistance to individuals with disabilities. Services include:
- Legal representation and advice
- Securing government benefits

Resources are available in Spanish.

Care Recipient Eligibility:

Adults with any type of disability

Caregiver Eligibility:

___

(800) 733-5332
TTY:
(401) 831-5335

(401) 831-3150

Legal advice for low income residents of Rhode Island. 

(800) 662-5034

Legal services for low income individuals and eligible client groups. Service areas are: Housing law, consumer law, safe family project, public benefits unit, low income taxpayers clinic.

(401) 274-2652

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility:

Medicare eligible

Caregiver Eligibility:

Anyone

(401) 462-3000
TTY:
(401) 462-0740

ADRC provides information and access to aging and disability support and services including:
- Information and Assistance
- Care Management
- Nutrition Services (i.e., Meals on Wheels)
- Legal Assistance
- Services for family caregivers through the Family Caregiver Support Program (FCSP)

Care Recipient Eligibility:

Adults age 65 and older, persons of all ages with development disabilities and persons 18 and older with functional disabilities

Caregiver Eligibility:

Anyone

(401) 462-4444
TTY 
(401) 462-4445

Provides a 30 minute free consultation on an array of legal topics. Longer services are offered on a sliding scale and Pro Bono (Free) basis. Service is available in Spanish. Topics include:
- Bankruptcy
- Consumer Protection
- Divorce
- Immigration and Naturalization
- Insurance
- Landlord Tenant Disputes Real - Estate
- Social Security
- Taxes
- Wills and Probate
- Guardianship
- Power of Attorney

Care Recipient Eligibility:

Adults age 60 and older

Caregiver Eligibility:

___

(401) 421-7799

Disease-Specific Organizations

The Rhode Island Chapter provides educational programs and support groups for people living with Alzheimer's disease and other forms of dementia, caregivers, and health care professionals. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(800) 272-3900

The Rhode Island chapter provides support groups, resources, and training for people living with Parkinson's disease and caregivers.  

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 736-1046

Caregivers, adults who have suffered a stroke, and medical professionals are provided a wide range of services such as social, educational, and emotional support. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 228-2320

The Brain Injury Association of Rhode Island provides resources such as support groups, educational, and training programs for adults with a brain injury, caregivers, and family members. 

Care Recipient Eligibility:

Anyone

Caregiver Eligibility:

Anyone

(401) 228-3319

Caregiver Compensation

Rhode Island's Global Waiver is a Medicaid waiver that assists seniors to remain living at home or within the community. This program allows certain family members to be hired and paid as the personal care provider. 

Care Recipient Eligibility:

-Must be a resident of Rhode Island

-Must be 65+ years of age or disabled

-Must be Medicaid eligible

Caregiver Eligibility:

____

Rhode Island Division of Elderly Affairs: 401-462-3000